Jr. Project Manager

Atlanta, GA ***** • Email: ****************@*****.***

Personal Skills

• Excellent client relations skills

• Proven success while working with high profile clients and high pressure situations

• Facet oriented

• Multitasking

• Methodical and obstacle resolution skills

• Written and verbal communication aptitude

• Client and vendor management expertise

Core Competencies

• Agile, Waterfall, and Process Management

• Flowchart creation / manipulation, project plan/schedule construction

• Skilled program/process trainer

Technical Skills

• Expert in: MS Word, Project, Excel, Visio, PowerPoint, Access, SharePoint and Publisher

• Familiar with: Compass Financial, SAP, PeopleSoft, Oracle e Business Suite (ERP, CRM, Financials, Tempest), QuickBooks, Sage, Bright Tree (billing management), Net Meeting, Visual DX (CDSS), Smart Meetings, End Note, FileMaker, SQL, Scribe and Oracle 9i and 10g

• Project Management Software: Planview, Microsoft Project Server, Crystal Reports, Open Bravo, Comind, Central Desktop, Apollo HQ, Quickbase, RPM

Professional Experience

Dell Systems/Kaiser Permanente | December 2011 – Present

PMO Lead/Intermediate Project Manager (Contract Position)

• Established and assessed project policies and processes; Increased efficiency by reworking the workflow process from start to finish.

• Monitors IT project resource availability via PMO Coordinator reporting, identifies appropriate allocation for current and future resource workloads and assists with IT project leads to proactively resolve resource constraints. Improved overall project compliance by 67% over a 90 day period

• Develops and maintains the project lifecycle management process for initiating, selecting, managing, and delivering quality results from all IT projects.

• Responsible for program and portfolio performance including; planning, monitoring, communicating project resources needs, budget performance, risk mitigation, issues escalation, and working with individual project leaders to assess and resolve problem areas.

• In coordination with the project leaders, reports on the overall PMO performance status of all IT projects to the senior IT Governance and Finance Manager as well as the corporate IT Leadership Group (ITLG) on a weekly and monthly basis.

• Work in conjunction with other departments to maintain, and grow 3rd party vendor relationships.

• Maintain, track, close out all time submitted in RPM, for projects, utilizing compliance and IT Oversight policies.

• Developed PMO compliance training process and procedures and re-launched client PMO

Yahoo!/NetroadShow | June 2011 – December 2011

IT Project Manager (Contract Position)

• Managed tasks and deadlines for software development team of 15 developers

• Established S.M.A.R.T. milestones to ensure project goals are met efficiently

• Managed project budgets ($1.5 million+) and resources to keep project within funding constraints

• Created program level deliverables (project plans, gant charts, flow charts, etc) using Microsoft Project, Microsoft Visio, and Microsoft Office Suite 2010

• Presented weekly status reports on multiple projects to CTO, CEO, and Program Managers

Emory Healthcare | January 2011 – June 2011

Program/Project Coordinator (Contract Position)

• Maintained expense reports, spreadsheets, PowerPoint presentations, and agendas for MDP

• Provided weekly project forecasts through use of dashboard reporting

• Managed calendars, travel arrangements (domestic and international), and event planning ($30k budget)

• Assisted in overseeing budgets ($250k+) for administration and ambulatory surgery department projects

• Responsible for dictation and transcription, as well as report creation and document editing

• MDP trainer

The Lead Generation | June 2010 – June 2011

Jr. Project Manager (Contract Position)

• Authored processes and procedures related to project policies and operations which increased overall project compliance by 36%

• Managed staff that included front desk personnel, call center agents, accountants, team managers, and shipping staff

• Responsible for management of and reporting from the MS Project Server; MS Project Server user trainer

• Maintained calendars, expense reports, agendas, travel arrangements (domestic and international), and departmental budgets

• Company event planner (Holiday parties, annual meetings, etc)

• Created operational and status reports; Managed the entire life cycle of projects.

Mieco Inc (Oil Trading Company) | April 2007 – June 2010

Administrative Project Coordinator of Contract Department

• Designed an electronic filing database using Oracle for contract administration department

• Created an onboarding process for new CEO’s from Japan which included language translation (tool driven), housing, transportation, and application for citizenship

• Managed office inventory budget, multiple vendor accounts and heavy event planning

• Acted as liaison for CFO, CRO and Trading Department (5 traders)

• Generated/edited time sensitive contract data for all trades initiated

• Managed payroll, expense reports, travel arrangements and calendars; administrative trainer

• Daily use of SQL Ledger storing trade data

The Offices of Dr. Anjani Thakur | February 2002 – March 2007 Executive Administrative Assistant

• Supported two doctors, four nurses, and allied health staff

• Extensive event planning ($50k+budgets)

• Managed all related calendars, handled expense reports, travel arrangements

• Responsible for data collection, report creation, and project management on small scale projects

• Responsible for dictation and transcription, as well as document editing

• Performed medical billing and worker’s compensation assessments

• Surveyed staff and patients for quality improvement of the practice’s daily operations

Education

California State University Long Beach | Long Beach, CA

Academy of Radio Broadcasting | Huntington Beach, CA

University of Georgia | In progress | Atlanta, GA

Project Management Certification Program (PMP Certification)

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