Krystalyn S. Ingram
**** ********* **. *******, ** 38125 731-***-**** **********@*****.***
Objective: To obtain a challenging career in management and use my
abilities to the up most potential and allow future growth while
effectively serving the company and enhancing my skills. .
Customer Service Representative
Mar. 2010- Feb. 2012 PFSWeb Memphis, TN
Provide excellent customer service
Maintain high call volumes
Maintain and place orders for home depot.com
Assist in training new agents
Finding solutions to escalated calls
Assisted with some data entry for Tractor Supply during peak season
Catering Coordinator
Aug 2008 - Jan. 2010 Holiday Deli Ham Company Memphis, TN
Excellent customer service
Daily handling of cash
Answered inbound calls in support of customer needs
Assistant Manager
Aug 2007 - Aug. 2008 Jason’s Deli Memphis, TN
Handle Customer compliments and complaints
Set up account receivables
Answer multi phone line
Manage five (5) or more employees
Create employee schedules
Line Leader
May 2005 - Aug. 2007 Jason’s Deli Memphis, TN
Maintain cleanliness
Implement time management skills
Facilitate meetings with line employees
Education
The University of Memphis, TN
Bachelor of Business Administration