Customer Service Sales
Resume:
Lisette M. Gonzalez
Chicago, Illinois 60618
*****************@*****.***
SKILLS:
Organized and hard-working decision maker with extensive customer service, money handling, and office experience
Cash handling and reconciliation experience
Skilled in use of Microsoft Word, Excel, PowerPoint, and Access
Excellent verbal and written communication skills
Able to analyze, solve, and respond to problems quickly and effectively
Experienced in working with people on all levels
EDUCATION:
The College of Office Technology 2011-2012
Chicago, Illinois
Successfully completed comprehensive program and earned Certificate in Microcomputer Business Systems.
Coursework includes training in Microsoft Word, Excel, PowerPoint, and Access, machine calculations (10-key), keyboarding, and operation of current office equipment.
Typing speed of 53+ wpm GPA 3.9
EXPERIENCE:
BP Amoco 2009
Chicago, Illinois
Cashier
Involved in all areas of busy gas station/ convenience store including sales, cashiering, inventory control, accounts payable, customer service and display
Worked with customers daily to fulfill orders, answer questions, and resolve problems
Handled over $2200 in cash receipts daily
Experienced in handling cash, gift cards, credit card and personal/business check transactions
Taco Cabana 2007-2008
Arlington, Texas
Drive-thru Cashier
Involved in all areas of restaurant operation including customer service, debit and credit transactions, food preparation and inventory control
Worked closely with over 150 customers daily to fulfill orders, answer questions, and resolve problems
H&H Food Mart 2007
Chicago, Illinois
Cashier
Experienced in all areas of grocery operation including sales, cashiering, and inventory control
Experienced in handling debit, credit, and EBT transactions
Office experience including accounts payable and sales reports
Subway 2004-2006
Chicago, Illinois
Cashier
Involved in all areas of busy restaurant including cash handling, customer service, food preparation, and inventory control
Experienced handling debit/credit card transactions
Contact this candidate