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Customer Service Administrative Assistant

Abington, Massachusetts, United States
March 02, 2011

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Leanne Poulin

** ******* ******

Abington, MA ***51

(C) 781-***-****


Professional Work History

Nestle Waters July 2007 to December 2010

Administrative Assistant

• l office duties including sorting the mail and maintaining office supplies

• Account Payable for all the facility and operational expenses

• Arranged and coordinated catered food for meetings and all employee events

• Arranged travel arrangement for management

• Provided administrative support to the team by creating and running reports

• Meet and greeted all vendors and customers

• Answer phones, transfer calls to appropriate departments.

• Process payroll hours for all employees in the Kronos System

• Reconciliation of accounts

• Correspond with vendors and respond to inquiries

• Produce monthly reports and assist in month end closing

Dunkin Brands February 2000-December 2005

Administrative Coordinator

• Worked at the corporate office of Dunkin’ Donuts and Baskin Robbins as an Administrative support to two directors and ten operational managers.

• Primary responsibilities included maintaining various reports, typing and sending business correspondences and memos.

• Arranged and coordinated large meetings and travel arrangements for each manager and director.

Harvard Pilgrim Health Care March 1998 – February 2000

Intake Coordinator

• Responsible for taking requests and giving prior approval for all emergency admissions and homecare services for Children’s Hospital in Boston


Professional, enthusiastic attitude with a pleasant demeanor. Great personable customer service skills and problem solver. Highly self-motivated and outstanding communication proficiency, both written and oral. I have a great ability to multi-task and produce under tight deadlines while maintaining quality work. I am very capable of working efficiently in both a group atmosphere and as an independent. I am proficient with all Microsoft Office applications. I am extremely organized and love a challenge. I believe myself to be an asset to any company that I work for.

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