Customer Service Insurance

Tamisha Mason

**** ******** ****

San Antonio, TX 78233

Phone: 210-***-****

_____________________________________________________________________

Objective:

I am seeking a position that capitalizes on my excellent organizational and communication skills in a company that offers challenge, growth and the opportunity to broaden my experience.

Skills:

*Proficient with Microsoft Word

*MS Power Point and Internet

*Medical Terminology

*HMO & PPO

*Data Entry

*Excellent rapport with clients

*Outbound and Inbound calls

*Excellent customer relations

*Sales skills

Experience:

Self employed: Houston, TX December 2008-Present

License hair stylist, customer service, collect payments, assisting customers.

Houston Northwest Medical Hospital: Houston, TX August 2007- December 2008

Patient registration, collect co payments, insurance verification, assisting patients.

IRMC: Patient Account Representative Houston, TX March2006-June 2007

Billing hospital claims to Medicare, Medicaid, commercial insurance and worker's compensation insurance.

Customer Service department involving payment plan for patients.

Trouble shooting hospital accounts(patient disputes, error in posting payments on accounts.)

CONVERGY: Customer Service Representative Houston, TX October 2005-March 2006

Answering incoming calls, submit accounts for sprint, research claims for adjustments or write-offs.

Assist customer with payments, trouble shoot phone and update information in the system.

Externship: Angel Quan, M.D. Houston, TX March 2005

Medical Business Specialist Duties: Responsibilities included assisting with medical Front office, Medical coding, Insurance verification, answering phones,Typing, Patients' charts, and Assist doctor in other various duties

Education:

Kaplan Higher Education Corp

Texas School of Business-North Campus Graduated GPA: 3.5 March 2005

Perfect attendance award

National Certified Insurance and Coding

Certified Insurance and Coding Specialist: May 25,2005-Current

Royal Beauty Careers- Houston, TX 2001-2002

Carver Magnet High School-Houston, TX 2001

For Applied Technology, Engineering,

and the Arts

Graduated, Class of 2001 Diploma

Contact this candidate