Customer Service Manager

Jamila Griffin

Biologist

Augusta, GA *****

*************@*****.*** - 706-***-****

I have a extensive experience in QA/QC. I have Supervisory experience. I have also had a myriad of work envionments, so I am familiar with different environments and methods. I am very good at research, customer service, and training employees.

Work Experience

Laboratory Tech

DSM Chemicals - Augusta, GA

August 2006 to Present

I am QA. I test everything from raw materials to finished products, as well as all stages inbetween. I also analyse samples for our sister company DEP and another customer PotashCorp. My duties include-wet chemistry, titrations, gas and liquid sampling. We ran e-290's, VB's, gas chromatagraphs, distillations, hydrolysis, sodium content, strengh, contaminant levels,pH, conductivity, oxidation, COD's and color. I have seven years of LIMS, aseptic technique and gas sampling experience.

Filter Plant Operator

Augusta Utilites - Augusta, GA

June 2004 to August 2006

I ran QC on the cities drinking water. This included running tests hourly on the water produced for pathogens and chemicals, preparing state reports, and filtering water. As an operator I sampled source and finished water as well as answered and analyzed customer complaints.

Lead Micrbiologist

Fairfax County Water Authority - Herndon, VA

April 2002 to August 2003

As a microbiologist at Fairfax County, I was responsible for making sure we passed our OSHA and EPA evaluations for recertification and when we moved into our new lab. I also periodically sampled our raw and finished water.

Analyzed various stages during and after the treatment process for bacteria,

other pathogens and terrorist activities.

Grew cultures of samples.

Updated and maintained the Micro lab's SOP's

Routinely prepared reagents for lab analysis and calibrated the labs equipment, documenting everything.

Maintained the lab area and sterilized instruments as well as trash per EPA guidelines.

Made sure all Micro lab records were legible, accurate, and on time as well as entered and retrieved computer data daily, all for state inspection.

Data Specialist

Pacific Research - Mountain View, CA

July 1999 to February 2000

At Pacific Research we analyzed clinical trials from all over the world in preparation of FDA approval.

Validated Clinical Data

Performed Audits of Research

Prepared reports of studies for manager and FDA

Education

BA in Microbiology

University of South Carolina - Aiken, SC

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