Administrator/Project Manager/Marketing Operations Manager

PROFILE:

Professional Administrator/Project Manager/Marketing Operations Manager with over 20 years business and marketing experience

SKILLS:

• Project Management

• MS Word, Excel, Outlook, Quickbooks Pro

• Multi-tasking

• Organizational and problem solving skills

• Excellent written and oral communication

• Editing and proof-reading

• Excellent vendor negotiations and relations

• Strong interpersonal and customer service skills.

• Vast business experience

• SalesLogix (CRM) database management

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EXPERIENCE:

March 2006 to January 2009

Marketing Operations Manager, Chopra Center, Carlsbad, CA – Managed all aspects of multi-channel marketing campaigns for international brand self-empowerment seminar and holistic wellness center. Campaigns for 20 yearly events included print collateral, print advertising, direct mail and database management, e-mail, web, public relations, grass roots. Managed all vendors, budgets and expenses. (Jan 2008 to Jan 2009)

Executive Assistant to Chief Operating Officer, Chopra Center, Carlsbad, CA – Managed all facets of day to day tasks for busy executive, overseeing Events team, Sales team, Sales Support team, Marketing team, Operations Team, Accounting, Certification Program, Spa/therapist team. Task included scheduling and travel planning, phone and e-mail correspondences, creating and analyzing business and financial reports, liaison for all departments, executing strategic plans (March 2006 to Dec 2007)

August 2004 to March 2006

Owner, New Harvest Mortgage, San Juan Capistrano, CA – Managed day to day operations of mortgage brokerage including marketing, administrative and bookkeeping duties. Handled state and real estate board and wholesale lender compliance, commissions, staff oversight.

April 2000 to July 2004

Owner, ReNew Rehabilitation Center, Oceanside, CA – owned and operated small business that focused on physical rehabilitation. Responsibilities include business start up (facility build out, licensure with city, state and Medicare, staffing); financing, bookkeeping, and marketing; day to day staff and contractor supervision.

May 1999 to December 2000

Owner, Haines Showcasing., Oceanside, CA – owned and operated small business that maintained model homes. Responsibilities included turning failing business around to profitability. Operations included staff supervision; client communications and customer service; sales and marketing; bookkeeping, payroll, accounts payable and receivable, insurance coordination.

May 1993 to May 1999

General Manager, Seppala Homes., Vancouver, WA – Managed construction and land development company. Responsibilities included overseeing subdivision construction from financing land purchase to selling completed homes to buyers. Closed over 500 homes in some 20 subdivisions. Project manager for several ongoing subdivisions. Worked with city, county, state officials for planning and engineering, subdivision and road approvals, building permits. Worked with subcontractors on scheduling and quality control. Obtained construction financing, subordination agreements and managed lenders for homeowner purchases.

September 1991 to February 1993

Account Executive, Weber Printing, Rancho Dominguez, CA – High-quality 6-color print sales. Manage projects from client to production. New accounts, service and maintain existing accounts.

April 1988 to September 1991

Account Executive, Presentation Media, Hawthorne, CA – High-quality 6-color print sales. Manage projects from client to production. New accounts, service and maintain existing accounts.

February 1987 to April 1988

Advertising Assistant, Clayton Industries, El Monte, CA – Assist in all aspects of advertising, marketing and sales for industrial company including newsletters, sales sheets and collateral material, print advertising campaign, sales conferences.

EDUCATION:

BA, University of Southern California, Los Angeles – Print Journalism and International Relations

Certified Ayurveda Instructor, Chopra Center, Carlsbad, CA

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