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Typist with Customer Service Experience

Location:
United States
Posted:
September 14, 2008

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Resume:

Jonathan Hersey

Address: ** ******** **. ***. * Bangor, ME 04401

EDUCATION

New England School of Communications: Bangor, ME

Senior standing – Bachelor of Communications degree

EXPERIENCE

Uno’s Chicago Bar and Grill – Server

• Serve customers attentively

• Predict and satisfy customer needs

• Make valid suggestions based on customer tastes

Microdyne – Customer Service Representative

• Empathize with customers calling about broken or malfunctioning merchandise

• Calm aggravated customers

• Set up replacements for broken or malfunctioning merchandise

• Collect and log customer data for better future service

Shaw’s Supermarket – Produce Clerk

• Seek out confused customers and assist them in finding the products they want

• Gain knowledge in order to inform customers on product details

• Make relevant suggestions to customers based on what they are looking for

• Receive and organize 5 – 8 pallet loads

• Stock and clean department

RELEVANT COURSEWORK

• Public Speaking, Public Relations, Advertising, Business Law, Marketing, Psychology, Sociology, Interpersonal Communications

COMPUTER SKILLS

• Windows and Mac platform experience, All Microsoft Office programs, Adobe Photoshop

~References available upon request~



Contact this candidate