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Manager Executive Assistant

Burnsville, Minnesota, 55337, United States
March 11, 2012

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*** ********** *****

Shakopee, Minnesota 55379

(651)*** **** E mail:


Highly educated academic professional with a special focus in history and museum studies. Strengths include attention to detail and exceptional oral and written communications skills. Demonstrated excellent interpersonal skills by working effectively with commercial customers/clients and with museum visitors of all ages. Seeking a position with a museum, preferably in the education department.


M.A., with merit, Museum Studies, University of Leicester, Leicester, England

M.A., European History, Saint Cloud State University, St. Cloud, Minnesota

B.A., European History, emphasis in World War II and the Holocaust, minors in International

Relations and East Asian Studies, St. Cloud State University, St. Cloud, Minnesota

Institute for Study Abroad Programs, Drake University, Des Moines, Iowa

Studied Italian Language and Italian History in Florence, Italy


Wells Fargo Home Mortgage, Minneapolis, MN

BSG, 09/11 to Present

• Reports for Manager

• New Files

• New Recons

Data Recognition Corporation, Plymouth, MN

Reader, 04/11 to Present

• Score essays for PSSA project

• Score math tests

Caribou Coffee, Shakopee, MN

Team Member, 02/11 to 03/11

• Provide information to customers on products and drinks

• Work cash register

• Ensure cleanliness of store and positive customer experience

Girl Scouts of America, Burnsville, MN

Checker/Puller, 02/11 to 03/11

• Check E-Buddy system for cookie orders

• Pull orders from cookie inventory

• Help customers load cookies into vehicles


Science Museum of Minnesota, St. Paul, MN

VRS, Security, 02/09 to 11/10

• Ensure secure conditions of the museum at night/all areas are armed

• Provide medical attention to visitors

• Ensure safety of museum and exhibits

Science Museum of Minnesota, St. Paul, MN

Camp-In Supervisor, 11/08 to 11/10

• Help Manager develop materials and prepare for camp-ins

• Help check in student groups when they arrive at the museum

• Coordinate activities for groups in exhibits

Science Museum of Minnesota, St. Paul, MN

Gallery Supervisor, 10/08 to 11/10

• Greet visitors and orient them to exhibits and galleries

• Ensure safety of exhibits

• Answer questions for visitors

Los Angeles Museum of the Holocaust, Los Angeles, CA

Internship, 06/2008-07/2008

• Greeted teachers and help lead tours of student groups

• Greeted visiting survivor speakers and ensured they were cared for while at museum

• Helped education coordinator develop new student education materials

• Helped update the docent manual

• Archived donated materials to the museum

New Century Mortgage, Bloomington, MN

Account Manager, 05/2004-05/2007

• Worked closely with brokers to clear loans

• Worked in a team setting with Account Manager and Underwriter clearing conditions

• Pulled docs to send to the title company for closing

Mortgage Elite, Plymouth, MN

Loan Processor, 04/2004-05/2004

• Worked with third party brokers to clear loans

• Developed spread sheets for pre-quals and in process files

• Traveled with Account Rep to meet new brokers


1st State Mortgage, Eagan, MN

Loan Processor, 08/2003-03/2004

• Processed loans for Colorado Loan Officers

• Processed loans for Minnesota Loan Officers


• Worked with brokers to clear conditions

GMAC, Bloomington, MN

Loan Analyst, 2003-08/2003

• Processed loans and collaterals to ship to servicingWells Fargo Home Mortgage, Inc., Bloomington, MN

Loan Analyst, 2001-2003

• Processed Government, Conventional, & NLPS loans.

• Purchase Clearing

• Worked with lenders to clear suspense conditions.

American Red Cross Tissue Services, St. Paul, Minnesota

Executive Assistant, 2001-2002

• Processed purchasing orders for Procurement division. Place orders for medical supplies.

• Managed departmental payroll.

• Compiled skin information from cadaveric tissue donors.

• Developed spreadsheets for cadaveric tissue donor charts.

• Documented control designee for the receipt and implementation of NTS approved and

regulated documents.

American Red Cross Tissue Services, Rosslyn, Virginia

Executive Assistant, 2000 – 2001

• Assisted senior executive at one of the largest humanitarian organizations. Arranged and orchestrated extensive travel schedule, booking airline, hotel, and transportation services throughout the United States. Represented director at meetings during absences.

• Planned, developed, and executed all phases of meeting planning for monthly senior leadership conferences with national directors. Selected hotels, created menus, provided onsite supervision, and recorded meeting details.

• Developed customized spreadsheets using Excel to track financial expenditures for monthly meetings. Created flowcharts in Visio for the education department.

• Coordinated publicity initiatives for conventions, speeches, and special projects.


American Medical Systems, Minnetonka, Minnesota

Clinical Documentation Coordinator, 1998

• Handled word processing, editing, and proofreading responsibilities using Microsoft Word for a medical laboratory.

• Created complex spreadsheets for senior management relating to case study research. Entered research information into databases. Coordinated mailings to research facilities.

Saint Cloud State University Department of Economics, St. Cloud, Minnesota

Graduate Assistant, 1998

• Compiled listing of nonprofit organizations in St. Cloud area. Collated mailings relating to Continuing Education Opportunities.

• Developed materials to promote a new graduate program in Economics; researched format, designed graduate program materials, coordinated printing, and compiled listing of colleges/universities to receive mailing.


Member of MBC, Minnesota Boat Club

Selected by Dr. Susan Rugh, History Professor, Women in History to be a guest speaker at World War II Women's Conference. Presented “ Japanese Women in American Internment Camps During World War II.”

Volunteer at the Visitor’s Services, National Holocaust Memorial Museum.

Preserved oral histories at Stearns County Historical Society Research Library, St. Cloud, Minnesota. Reviewed and entered taped oral histories of residents of Stearns County, Minnesota into library research database.

Team leader for 12th Annual Great Strides walk for the Cystic Fibrosis Foundation. Solicited pledges; assisted with registration and set up.

Volunteer at the Shakespeare Theatre in Washington, DC.

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