Summary:
- Over ten years’ experience in Project Management, Business Analysis and Corporate Training.
- Developed and managed projects for E-Commerce and Intranet based corporate websites.
- Proven professional experience in both Retail and Wholesale – Apparel industry savvy.
- 20+ years of Technology Management, Development, Implementation and Security deployment.
- Developed Risk Assessments, Disaster Recovery Plans and Exception Reporting tools to keep businesses running efficiently and with limited disruption to operations and services.
- Reduced Technology cost by providing best Business Practices.
- Worked on Business Intelligence initiatives to improve upon client access to real-time sales and inventory date. Provided Technical Leadership on all E-Commerce projects.
- Developed SharePoint database websites to accept remote confirmations on purchase order and manufacturing changes from International offices located overseas.
- Strong Analytical skills, good communicator, team leader and the ability to work independently.
- Highly responsible, self-starter and adaptable person - friendly and professional.
Technical Knowledge:
Software and Applications: Microsoft Windows XP/Vista/2000/2003, IBM AS400, SQL Server, Lotus Notes, PDA/Blackberry, Exchange Server, MS Office/Project & Visio, SQL Server manager/SQL tools, Blue Cherry 7, Retail Pro, SharePoint, TIE ,EXTOL, Gentran, Cleo LexiCom, Flash, Dreamweaver, Adobe Photo Shop, XML tools, UNIX, Mac OS,VPN, RAS, Cisco VPN/Check Point Firewall, Citrix, Norton Antivirus enterprise server/client.
Communications: Routers/Switch/Hubs/NIC, Ethernet, TCP/IP, T1/T3, Frame Relay, DSL, ISDN, VPN, Apple Talk, Meridian & ROLM phone system, Fiber Optics–Cat5, Wireless 802.11b/g/n, LAN Analyzers.
Hardware: Dell/HP Servers/Workstations, IBM, Macintosh, Network Printers, SAN, Dell/HP Backup Systems DAT/DLT/4mm, Blackberry, Point-of-Sale Systems/Credit Card Systems, Barcode Scanner, PDT, Security locks, Anti –Theft scanners and Swipe cards.
Experience:
DotCom Distribution, Edison NJ
October 2008 – Current
Business Analyst / EDI Coordinator (Consultant)
Technical consultant responsible for the management of all EDI interfaces between DotCom Distribution Order Entry system and B2B/B2C partners. Charged with the development and upgrading of 3PL EDI Maps (832,940,945) in the eVision TIE/Workbench environment. Responsible for the improvement of EDI business practices. Data Interface/Integration specialist assigned to evaluate existing E-Business procedures and processes.
- On-going improvements on DCD business practices to allow fewer errors during EDI transactions.
- Responsible for data integrity checking from web based customer access environment.
- Created inquiries and searched out issues with SQL tools and ODBC links.
- Provide support on XML to RDB Translation for system to system interface using eVision TIE Integrator.
- Provided DotCom Distribution with safeguard techniques to insure secured entry of sales orders.
- Create audit reports for exception report tracking of errors and warnings during data translation.
- Worked with technology managers on new SQL maps to improve on database archiving.
- Dramatically improved customer ease of use and clarity of information.
- Updated and Developed EDI documents for DCD internally to reduce cost of outsourcing.
- Responsible for successful implementation of newly designed EDI interface environment.
Project Manager Blue Cherry ERP
Ariela-Alpha International, New York City
June 2004 – October 2008
Business Systems Analyst/ Technology Manager
Responsible for analyzing all data processing functions, user requirements and procedures for the AAI Blue Cherry ERP Implementation. Lead Business Analyst for EDI, Data Conversion, 3PL Interface (940,945,943,944,832) and Business reporting. Manager of the technology support team responsible for System Security, Infrastructure and of all AAI’s Business applications.
- Responsible for the creation of the AAI ERP Risk Assessment for the Blue Cherry implementation.
- Created SharePoint Intranet sites allowing business partners to track real-time product changes and approvals.
- Project manger on E-Commerce site for Ariela-Alpha. Coordinated building and testing of website with 3rd party E-Commerce developers. Assist in the internal training of users on newly created site.
- Collaboratively developed new projects and initiatives with senior managers. Developed strategies for both short and long term growth of each department and anticipate the amount of hardware and/or software required.
- Managed 3rd party service organization responsible for the care and service of all AAI’s technology.
- Encouraged training and peer mentoring. Created team cohesion by involving staff in rollouts and strategic planning. Provided internal corporate training on ERP best business practices.
Computer Generated Solutions
Project Manager/Business Analyst
ERP Project manager assigned to multiple implementations supporting CGSs’ apparel based customers. Developed recommendation used by CGS business partners in the area of Wholesale management, Sales, Finance, and Logistics. Produce business requirements, business process reviews and technical specifications for the enhancement of the Blue Cherry ERP system. Provide Project Management support to both domestic and international companies in the New York metro area.
- Project manager for over 6 Blue Cherry Implementations, including International operations.
- Technology specialist in Warehousing, EDI, Data Integration and Conversion.
- Recommend and help implement new technologies (RFID, Data Synchronization, 3PL Interface)
- Created customize reports to improve on Sales, Logistics and Inventory control.
- Insure data integrity by customizing security setups, backup routines and redundancies.
- Improved upon retail operations by providing faster networking and smarter reporting tools.
- Consistently direct the development of new technology both internal and web based.
John Hardy, New York City
June 2003 – December 2003
Information Technology Director
Manage the Information Technology department at John Hardy NYC offices. Responsible for leading a team of IT professionals consisting of two developers, one help desk, one business analyst and a financial consultant. Responsible for providing daily support, recommendations and enhancements to all the technologies used through-out the company. Directly responsible for the creation, management and auditing of the information technology budget. Support of John Hardy’s Extranet and Web-server operations as well as the MS Exchange server (75 users internal/25 remote/75 overseas).
- Reduced operations cost by establishing contracts with new vendors and service centers.
- Improved upon system performance and security of data by implementing new safe-guard technologies.
- Developed Plans to insure security and disaster recovery on all John Hardy systems.
- Oversaw the development of a new SQL based ERP system for Financial and EDI support.
- Organized teams of subject matter experts to recommend technology updates and enhancements.
- Built and implemented new MS Exchange 2003 Mail server and Citrix server.
- Improved cross-cultural relationship between US and overseas manufacturing locations.
Giorgio Armani, New York City
July 2001 – March 2003
Director of Wholesale Systems
As a senior level technology director, I help implement a full ERP Wholesale application for Giorgio Armani (STEALTH). I worked with European developers to modify and implement new business processes and created new Work flows to improve upon efficiency. Established technical procedures; created reports to be used by sales, customer relations, finance and logistics/warehouse to better business operations.
- Launched new ERP system (STEALTH) on IBM AS 400; tested programs; installed workstations; educated sales and customer service departments; provided technical support services.
- Coordinated the changes needed to impact the supply chain methodologies used for overseas distribution from Italy to the US.
- Enabled the sales departments to accurately forecast sales projections and financial budgets.
- Established new warehouses in both the USA and Canada with receiving workstations, packing stations, PDT equipment and back office management systems.
- Established procedures for the arrival and shipment of goods from overseas.
- Developed new inventory controls and physical warehouse counting procedures. Streamlined the communications between the main corporate office and the remote warehouse locations.
LVMH/Christian Dior Couture, New York City
December 1998 – July 2001
Director of Information Technology/Networks
Successfully directed the Information Technology department at Christian Dior Couture for all US based retail operations. Determined both the long and short-term information needs of the company and designed new systems and procedures to meet those needs. Supported all activities involving the Retail Pro POS system for all 23 US and South American store locations. Manager of the IT budget and all technology expenditures for all US based purchases.
- Managed the opening of two new boutique locations including the flagship location in New York.
- Created interface links and reports from Lawson system to Retail Pro, MS Excel and MS Access.
- Created and managed annual IT budgets, as well as procurement of all equipment for all corporate and retail location operations.
- Cultivated successful relationships with industry-leading vendors such as Microsoft, Dell/HP, IBM
- Managed the IT Budget for reconstruction and office relocation technology project in-house/retail.
- Implemented and trained users on the Lotus Notes email/database system.
- Coordinated all technologies, office equipment purchased, POS workstation installs as well as telecom for 23 store locations.
LVMH/Parfums Givenchy
Information Technology Manager/Systems
System specialist assigned to Givenchy cosmetics for the implementation, management and support of all applications and internal systems. Lead administrator for the Lotus Notes database/email system, as well as the main Windows NT and Novell Server. System specialist for off-site support to a few LVMH sister companies on special projects.
- Assisted in the conversion of Lotus Notes for Windows NT to the AS400 platform.
- Established remote access for all sales representatives using Lotus Notes and dial-up.
- Provided technical coordination during office moves for Christian Dior Cosmetics and Guerlain, both of which required an entire shift in office locations as well as new network ties. Worked with moving crew as well as in-house technical staff to achieve flawless reconnects.
Consulting and Professional Technology Management History: (1991 – 1998)
Delta Corporate Services, Parsippany, NJ
Network Specialist/Y2K Consultant – Johnson &Johnson Pharmaceutical
Lead network specialist who evaluated, analyzed and documented the entire year 2000 networking assessment for J&J SLC pharmaceutical division.
Topcon America Corporation, Paramus, NJ
Network Equipment Specialist
Managed the evaluation, support and continued development of networking equipment in the use of high end Optometry Imaging systems. Directed the training of doctors in the use of high-end technology scanners and imaging software.
Physician Computer Network, Morris Plains, NJ
Network Product Manager
Directed product development and implementation for network components used in high-level Practice Management Systems. Evaluated and acquired new vendors for the procurement of new networking devices to be used in PCN’s practice management application.
Education – Certification:
Electronic Engineering Technology, A.A.S. County College of Morris,Randolph, NJ
Networking, Telecommunications/Unix AT&T NCSS,Edison, NJ
Retail Pro Certification, Retail Technologies International,Sacramento, CA
STEALTH Wholesale system, CSC,Padua, Italy
Bilingual: English and French