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Customer Service Representative

Location:
Indianapolis, IN, 46256
Salary:
$14-$16/hour
Posted:
August 16, 2012

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Resume:

Ramon Alcantara

****-* ****** **.

Indianapolis, IN 46256

317-***-****

g2btgt@r.postjobfree.com

________________________________________

CAREER OBJECTIVE:

To develop my skills as a Registered Veterinary Technician in a laboratory or clinic environment, while gradually expanding my knowledge and understanding of the various aspects of veterinary medicine.

EDUCATION:

9/2009 - 9/2011: Harrison College, School of Veterinary Technology (Indianapolis, IN)

Associate of Applied Science – Veterinary Technology

Dean’s List 3.98/4.0 GPA

Graduation date: October 15, 2011

EXPERIENCE:

11/2010 - Present: VCA Cross Pointe Animal Hospital (Indianapolis, IN)

RVT/Receptionist

Assist doctors, technicians, and veterinary assistants with veterinary tasks (animal restraint, preparing vaccines, checking in patients and obtaining histories, drawing blood, placing catheters, surgical assistance)

Perform general receptionist duties (answering phones, filing medical records, scheduling appointments, faxing documents)

6/2004 - 12/2009: Sailrite Enterprises, Inc. (Churubusco, IN)

Repair Technician

Repaired, adjusted, and calibrated Sailrite (and competitor) sewing machines

Provided diagnostic customer phone support for Sailrite (and competitor) sewing machines

Loaded/unloaded delivery trucks

Maintained regular parts inventory

1/1994 - 6/2004: IBM/TSS (Fort Wayne, IN)

Customer Service Representative

Diagnosed and repaired IBM (and competitor) equipment: printers, PCs, laptops, and cash registers

Visited customer locations in and around Ft. Wayne, providing prompt customer service

Maintained regular parts inventory



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