Customer Service Data Entry

Nakyanzi Kaluma

**** ************ ****

Apartment 307

Raleigh, 27616, North Carolina, US

Mobile Phone: 508-***-****

E-mail: ********@*******.***

Objective

A clerical position in an office or medical setting contributing interpersonal, computer and general office skills to the overall success of a growing company

Skills

Clerical Work (Phones, Faxing, Copies, Organization, Meetings, Scheduling, Payroll), Computer skills, Eclipse Data Entry Program-Proficient (IDX based, MS-Dos based), typing skills, data entry skills, web research skills, Sales, Customers Service, and Experience in Management. Customer service, data entry, Excel, Windows Office, Windows Vista Home and Office, Typing 45 WPM, Web Research, Retail supervision, Payroll and Experience in Management.

Experience

Receptionist 8/10 to 12/10

NESCO - Needham Electric Supply Company Canton, MA

Receptionist Duties, Excellent phone Etiquette, Excellent Customer service, Switchboard phones, Scheduling, Data Entry, Outlook, Excel, Mail sorting, Filing, Eclipse MS-Dos office system, Data Entry Lien tracking program, and many other duties outside my position.

Customer Service 11/06 to 11/07

Juicy Couture Wrentham, MA

Assisted customers in finding and selecting desired items and interacted in personable, enthusiastic and accommodating manner

Took payments and inventory; stocked merchandise; light cleaning

Made signs for sales floor using Visual Basic

Key Holder 3/04 to 5/05

Perfumania Wrentham, MA

In addition to other duties as above, supervised five workers:

Opened and closed store

Assured maintenance of client contact system

Calculated payroll

Reported financial numbers for each business day to corporate office

Customer Service 11/03 to 3/04

A.C. Moore Brockton, MA

Assisted customers in various departments with materials for arts and crafts

and with specific projects

Loss prevention; cashiering

Stocking and maintenance of department

Paige 6/01 to12/02

Ames Free Library North Easton, MA

Assisted patrons with use of the library utilizing electronic card catalog

Worked with students doing assignments including science projects, book reports and research papers

Helped patrons with internet research

Education

Allied Health Program Currently

Quincy College Quincy, MA

RN Program 9/03 to 5/05

Curry College Milton, MA

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