DC

DAVID S. CROWLEY

**** ********** ***, ******* ** 30024

678-***-**** (cell)

*****@***********.***

QUALIFICATIONS

Proficient in the following software related to the quality field:

Windows, UNIX, Oracle, Sybase, MS SQL Server, Business Objects, Crystal Reports, Microsoft Word, Excel, Powerpoint, Internet Explorer, Firefox, Winrunner, Test Director, Rational Robot, ASP, IIS, HTML, VBScript, .NET, XML, Java, Avaya PDS, C/C++, VB, perl.

PROFESSIONAL EXPERIENCE

POSSIBLENOW, INC - (Duluth, GA) March 2007 to present

Manager, Software Quality 2007 to present

Report to Senior Project Manager with responsibility to enhance the software quality department processes and procedures to better provide consistent regression testing.

Validate the integrity of software data stored in an Microsoft SQL Server database.

Provide system industry knowledge in the integration and upgrade of current software development lifecycle processes within the IT department as they relate to the Software Quality field.

Maintain and utilize the current defect tracking tool (Fogbugz) to allow consistent and repeatable defect results and follow through with all issues to their resolution.

Perform testing of all applications that are developed for use by the company, while continuously trying to enhance the quality procedures utilized by the team.

ACS TRANSPORT SOLUTIONS - (Norcross, GA) June 2005 to March 2007

Senior Software Quality Engineer – Contract 2005 – 2007

Reported to Director of Enterprise Architecture with responsibility to validate, as a systems tester, the software and hardware used within a fare collections system utilized by passenger rail line services.

Performed software testing of applications that provided standard fare collections and printing of tickets for passenger rail line service.

Performed functional and regression testing on each iteration of the software as it moved through the software development life cycle process.

Ensured contractual software requirements were met, and maintained all updates and change requests from developers and project managers for software enhancement requests.

FEDERATED SYSTEMS GROUP (Duluth, GA) July 2004 to May 2005

Software Testing Advocate – Contract 2004 – 2005

Reported to Supervisor of Quality Assurance with responsibility to create test cases and test plans along with utilizing my experience in software quality for an internal application utilized by Federated Department Stores

Converted documentation provided into test cases that could be utilized by myself as well as other software testers.

Provided Test Plans based on requirements and test objectives for the current projects that were being developed.

Performed regression testing and functional testing, as required, for a web based application which provided a single portal for all Federated applications utilized nationwide.

COLLEGE LOAN CORPORATION (San Diego, CA) October 2002 to April 2004

Senior Software Quality Analyst – Full Time 2002 – 2004

Reported to Director of IT Operations with responsibility to provide high quality software releases along with maintaining current knowledge of the best software quality practices.

Created test requirements, test plans, and test processes for the companies Windows 2000 based programs to test quality before and after production.

Tested internet, intranet, client/server, reports, and stand alone application.

Worked with developers, project managers, and business analysts to seamlessly move software through the software development life cycle.

MEDIMPACT HEALTHCARE, INC (San Diego, CA) September 2000 to September 2002

Lead Software Quality Engineer – Full Time 2002 – 2002

Senior Software Quality Engineer – Full Time 2000 – 2002

Reported to Director of Information Systems with responsibility to provide technical and supervisory support for three quality assurance analysts in the development of a best software quality practices environment.

Utilized industry standard software quality practices to produce test documentation which was utilized by the quality team reporting to me.

Worked closely with business analysts, software developers and configuration manager to coordinate deployment of multiple projects each week.

Coordinated the quality team’s efforts on multiple short-term projects each week.

OPTION ONE MORTGAGE (San Diego, CA) 1999 to 2000

Senior Software Quality Analyst – Full Time 1999 – 2000

Developed a testing process to verify the integrity of internal applications which allowed a seamless Year 2000 crossover.

Utilized knowledge of SQL in order to verify integrity of mission-critical data within the company’s Sybase relational database.

MITCHELL INTERNATIONAL (San Diego, CA) 1995 to 1999

Software Quality Engineer – Full Time 1995 - 1999

Maintained software quality initiatives within the software development environment.

Administered the software testing lab, software source control, and the software defect tracking tool.

STAC ELECTRONICS (San Diego, CA) 1993 to 1995

Senior Technical Support Engineer – Full Time 1994 – 1995

Technical Support Engineer – Full Time 1993 – 1994

Provided Third-tier support and troubleshooting for a commercial shrink-wrapped software product.

Provided training and technical expertise for incoming technical support representatives.

EDUCATION

School: University of Irvine, Extension, 1999

Certificate in: Object Oriented Programming with C++

School: Sybase Learning Center, 1999

Certificate in: Sybase System 11 SQL Server Professional

School: Vortex Data Systems, 1998

Certificate in: MCP Windows NT Server 4.0, MCP Windows NT Server Enterprise 4.0, MCP Windows NT Workstation 4.0, MCP Windows 95, MCP Networking Essentials, CNA Novell Netware 3.x

School: Coleman College, graduated 1993

Major: Computer Information Science

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