Customer Service Tech

BRITTNEY R. KLAUS Phone: 360-***-****

Email: ************@*****.***

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Education:

Virginia Polytechnic University: Bachelors of Arts August 2011

• Majored in Political Science with a concentration in Law

• Graduated in three years with GPA of 3.5, Cum Laude

• Honors received: Dean’s List Spring 2009, Fall 2010, and Spring 2011

• Study Abroad: University of Central Lancashire: Preston, England – Spring 2010

Experience:

Allianz Global Assistance USA, Glen Allen, VA May 2011 – September 2011

Legal Department Internship

• Compiled a master vendor list for rebranding implementation announcements

• Created and executed a reorganization plan for existing contracts

• Collaborated with multiple departments on contract reorganization

Virginia Tech, Blacksburg, VA August 2010 – May 2011

Volunteer – College of Liberal Arts and Human Sciences

• Selected to apply for position based on academic merit and leadership qualities

• Served on the recruitment team orienting prospective students and parents to the benefits of attending Virginia Tech

• Game day event coordination for CLAHS Alum

Volunteer – Tech Leadership

• Instituted projects to promote awareness of global issues

• Organized and implemented fundraising events for specific global issues

West End Market, Blacksburg, VA August 2008 – December 2009

Cashier

• Managed all money transfers

• Recognized for excellent customer service

Commonwealth Oral and Facial Surgery, Richmond, VA June 2007-August 2007

Instrument Scrubber

• Sterilized and packaged orthopedic tools

• Organized and managed Files

• Duplicated x-rays

Skills:

• Excellent interpersonal, organizational, and communication skills.

• Traveled internationally; Ongoing interest in the current political economy.

• Proficient in Microsoft Office: Word, Excel, PowerPoint, and Access

Contact this candidate