Manager Years Experience

Anthony J. Payne Sr. *** East ***th st **C New York, NY, 10035 917-***-****

Career Objective:

Seeking a job in the travel industry where my previous work history and experiences can be utilized to improve your company.

Experience:

Farrell Limousine Service Manhattan, NY

Dispatcher 2004 – Present date

Duties Performed:

• Dispatch and schedule drivers, greeters, specialty vehicles, and equipment to proper locations as per the clientele specifications, requests, and or needs.

• Communicate messages, work orders, and information with supervisors, on site greeters and drivers using two-way radios, email and telephone

• Interact with supervising personnel and customers to address problems, questions, and requests for services

• Confirmed all preexisting reservations and implemented drivers schedules based on work availability and volume.

New York Racing Association New York, NY Ticketing Agent 1999 - 2004

Duties Performed:

• Responsible for handling financial transactions as per the policies and procedures of the NYRA (New York Racing Association)

• Handle responsibilities of solving issues and respond to customer inquiries in an effective manner

• Perform the tasks of educating customers on operating channels like automated wagering machines, simulating and wager procedures

Education: Bronx Community College Undeclared Major Expected Graduation Date Summer 2015

Summary of Professional Skills:

• Excellent in delegating instructions and communicating with coworkers.

• Knowledge in using word and excel. Able to quickly learn new software.

• Work well under pressure while executing all tasks accurately and in timely fashion.

• Extensive geographical knowledge of tri state area and some outer lying regions.

• Four years experience as cashier

• Seven years of experience as dispatcher and or office manager.

REFERENCE LIST

William Lee 347-***-**** Dispatch Manager

Jamillah Douglas

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