Manager Project
Resume:
NICOLE D. DALE
**** **** ** • Beavercreek OH ****2 • 937-***-**** • 757-***-**** • ***********@**********.***
OBJECTIVE
To communicate business goals, programs, and processes and to solve problems, develop and execute objectives for self and others, and have the ability to effect short-term and some long-term business goals. This would include effort to support the planning, tracking, analysis, and reporting of projects.
SUMMARY OF QUALIFICATIONS
Five years program management experience in construction transportation industry.
Expert research skills in finding savings, predicting expenditures and monitoring budgets accurately.
Qualified to determine funding needs and finding the best allocations for funds.
Expert in the use of MS Access, MS Excel as well as other MS Office programs. Proficient in PeopleSoft FMS II, Business Objects, and ASHTOs SiteManager.
Proficient in creating and communicating with a variety of stakeholders monthly reports on the status of project budgets.
Highly organized and accurate, ability to multi-task and work under pressure.
Careful attention to details for ongoing analysis of expenditures.
Track record for meeting timelines and exceeding expectations.
Created several tools to track resources, project risks, project budgets and expenditures for the construction program to be used statewide.
Self-motivated; capable of setting up useful priorities and taking instant decisions and applying them to meet given deadlines.
PROFESSIONAL EXPERIENCE
Construction Program Manager
May 2006 –September 2011 Virginia Department of Transportation, Suffolk, VA
Strategic focus on achievement of business results through the coordination of multiple interdependent projects over a finite period of time. Prepared and presented monthly reports using MS Excel and MS Access to provide updates of all projects. Spreadsheets showed budgeted costs against actual costs.
Ensured consistent use of common processes across projects within a heavily regulated system. This included state and federal procedures.
Cross functional focus on Contract Administration, Program Control, Risk Management and Scheduling. Managed the Contract Administration and Scheduling departments.
Monitors project expenditures ensuring projects are on time and on budget and maintained a process to track pay items over time. Increased on-time and on-budget metrics from 65% to 90% over a 5 year period.
Created performance and productivity improvement tools used to compare actual expenditures to planned. Includes resource and project tracking. These tools, developed in MS Access and MS Excel decreased management effort by 89%.
Developed a financial system to evaluate "what-if" scenarios; system reduced forecast and budget preparation time by 75%, increased process accuracy, and improved staff's awareness of actions needed to reach production and financial goals.
Integrated all financial reports and contract schedules by creating and monitoring monthly progress reports and progress payment vouchers. Using past financial data, established budget requests for future projects.
Working independently, developed standardized reporting templates and gathered the required data to assist project controls office and upper management in developing required management reports.
Scheduled and directed the activities of assigned full time staff in a work unit to accomplish planned and assigned work within established time, guidelines, policies and procedures.
Information Technology Specialist
June 1998 – May 2006 Virginia Information Technology Agency/Virginia Department of Transportation, Suffolk, VA
Acted as the first point of contact for Information Technology Help Desk calls.
Resolved issues in a timely and productive manner.
Responsible for supporting the Hampton Roads District Construction Inspectors.
Logged problems into the Help Desk software application that is being used at the time for this purpose.
Provided resolution via the telephone and site visits.
Worked with several different users to create and analyze data using Microsoft Access database.
Provided technical support and assistance to resolve hardware, software and system problems.
Created database for tracking computer hardware and software.
Computer Systems Analyst
February 1991– March 1998 Anteon Corporation, Dayton, Ohio
Maintain computer systems on PCs and Macintosh computers
Provided support to end users on various applications and troubleshooting for hardware and software problems.
Created and maintained several in-house databases for inventory of computer hardware and software.
Configuration manager for all proposals submitted including graphics generation and information retention from local and nationally distributed subcontractors.
TRAINING AND EDUCATION
Master of Business Administration (MBA), Averett University, Virginia
Master’s Certificate in Project Management, The George Washington University
Primavera Classes (Course 102 and 106)
Bachelor of Science, Social Psychology, Park College, Missouri
Computer Science classes, Wright State University, Ohio
Highly proficient in all MS Office software.
Familiar with Financial Management System (FMS) II, PeopleSoft software.
REFERENCES
Mike Davis
District Construction Engineer
Virginia Department of Transportation
1700 N. Main St
Suffolk, VA 23434
****.*****@****.********.***
Alan Saunders
Program Admin. Manager
Virginia Department of Transportation
1401 E. Broad Street
Richmond, VA 23219
****.********@****.********.***
Joe Pugh
IT Manager
Virginia Department of Transportation
1401 E. Broad Street
Richmond, VA 23219
***.****@****.********.***
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