Customer Service Sales

Hillary Long

480-***-**** **** E. Thomas Rd. #*038

*******.****@***.*** Scottsdale, AZ 85251

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Profile

- Recognized as top credit performer at internationally renowned retailer.

- Training/supervisory skills along with money handling experience.

- Exceptional customer service skills and ability to work well during times of high customer traffic.

Education

Bachelors in Interdisciplinary Studies Graduation Date: May 2011

Concentrations- Business and Tourism

Minor - Sociology

Arizona State University

Tempe, Arizona

Employment

Four Seasons Resort

Scottsdale, AZ

Server – Saguaro Blossom Restaurant/Pool May 2011-present

-Fulfilled guests drink and food orders at upscale resort poolside restaurant

-Operated Abacus system for ringing in orders

-Worked with others to maintain assigned sections and keep cleanliness standards

Intern – Food and Beverage January 2011-May 2011

-Assisted with the planning and production of multiple weddings held on property.

-Made reservations for both of the primary restaurant outlets at the hotel. Directed guests to their seats upon arrival and assigned servers to their tables.

-Attended meetings with both Food and Beverage managers and Sales and Catering managers to discuss current issues in the departments.

-Created a new uniform for the restaurant hosts and assisted in getting a discounted price on them from a local retailer.t

Express August 2007-May 2011

Scottsdale, Arizona

Advanced Cashier

- Recognized in the top 4 employees at store for credit performance.

-Train and supervise approx. 10 new cashiers each quarter

- Approved approximately 5 credit card accounts per week for the company (up to 9 in one day)

- Assist customers with the latest styles and fashions

She She Boutique May 2007-August 2008

Palm Desert. California

Sales Associate

-Handled incoming calls and received shipments for small upscale boutique

-Operated cash register and performed sales transactions for customers.

-Assisted in ordering merchandise and creating marketing for store.

The Tan Factory June 2005-September 2005

Scottsdale, Arizona

Front desk/Receptionist

-Assisted clients in finding the right membership and products

-Earned approximately $700 a week for the company

-Handled phone calls and clerical work

-Multitasked and efficiently completely tasks

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