Human Resources Manager

Mark M. Pinsof

**** *. ******** **** #* • Chicago, IL 60614 • 847-***-**** • **********@*****.***

Summary

• Manager of Human Resources & Organizational Development with experience supporting multiple employee populations including manufacturing, sales, marketing, customer service, engineering and clinical research.

• Human Resource Generalist skills include HR leadership, talent assessment, recruitment & selection, training & development, strategic planning, strategic compensation, employee relations, and contract negotiation.

• Supported up to four locations and over 175 employees across the US; designed and implemented product and industry-specific training programs for over 2,500 distributor sales reps.

• Directly managed a site HR Manager and 10 Product Specialists.

• Reorganized and staffed entire sales and marketing function of $45 million business division.

• Extensive cross functional sales and marketing management experience.

Professional Experience

Young Innovations – NASDAQ (YDNT) January 2004 – November 2011

$100 million manufacturer and marketer of equipment and supplies used by dentists, dental hygienists, dental assistants, and consumers. The company markets its products primarily in the United States, but does sell worldwide. Young has over 400 employees in eight states consisting of sales & marketing, customer service, manufacturing, engineering, clinical research and finance. Honored by Forbes seven times since 1999 as one of the “Best 200 Small Companies in America.”

Manager of HR & Organizational Development - Algonquin, IL (April 2011 – November 2011)

• Reported to VP of Operations and was main OD/Generalist support for Vice President of Sales & Marketing and 25 sales and marketing professionals servicing over 400 accounts across the United States and Canada.

• Performed a needs assessment and streamlined the account coverage for 45 million dollar segment of the business covering over 400 accounts in order to maximize efficiencies of 25 person sales & marketing team.

• Wrote job descriptions for, recruited, selected, and developed/implemented training program for a new team of technically trained account specialists.

HR/OD Manager/Sales & Marketing Manager - Algonquin, IL (October 2006 – March 2011)

• Reported to VP of Operations and supported VP of Sales & Marketing in growing sales to $45 million annually through Sales & Marketing Management, HR Generalist and Organizational development support.

• Reorganized, restructured & staffed entire Sales/Marketing function of a $45 Million portion of the business whose sales had flattened and costs were beginning to balloon; analyzed every dollar spent and its impact and maximized annual sales while decreasing inefficiencies and costs.

• Performed a needs assessment and wrote job descriptions for, recruited, selected, developed and administered 2 month training program for 10 entry-level Product Specialists.

• Directed workflow for and managed 10 Product Specialists in day to day sales, training and technical support for 45 million dollar distribution channel.

• Trained 2,500 dealer telesales and field sales representatives all over the country on the intricacies of dental products of 3 product lines, including how to more effectively sell and up-sell them to end-users. (ongoing)

• Monitored dealer inventory levels and purchasing patterns in order to develop and execute quarterly buy-in programs at million dollar annual accounts designed to reach $11-12 million quarterly goals

• Partnered with key management at distributor headquarters to negotiate, develop and implement programs designed to combat competition and increase out-the-door sales and purchases

• Analyzed price, packaging, promotions and sales of our products and our competition in order to implement new strategies around those elements to increase overall sales

• Took an ineffective Dealer Rebate Program and redesigned it with greater emphasis and incentives placed upon continued organic Out-The-Door growth

• Identified, and laid out strategies to acquire $4 million in new Private Label business (close to $1 million has already been acquired)

Human Resources Manager – Algonquin, IL (January 2004 – September 2006)

• Reported to Director of HR with dotted line to plant managers at five sites; largest of which is a 115 person highly skilled manufacturing facility. Supported in a generalist role with recruitment, training, safety, performance management, employee relations and compensation. These locations manufactured among other dental products; prophy paste, disinfectants, obturation units and approximately half of the disposable prophy angles consumed annually across the globe.

• Managed, budgeted, & coordinated $800,000 renovation of factory to increase morale and optimize workflow in main plant in Missouri.

• Directed the final shut-down of a $10 million division of the company formerly located in Colorado; Was in charge of everything from personnel issues such as severance and benefits, to liquidation of assets.

• Recruited, interviewed, selected and determined compensation for dozens of employees with skill-levels ranging from chemical operators and warehouse personnel to engineers to executive management. (ongoing)

• Worked with plant managers to implement annual wage adjustments for a 115 person plant.

• Discussed employee performance and organizational development issues of all levels and all segments of the business with VP’s and Managers. (ongoing)

• Hired, integrated and managed an entry-level HR Manager for main manufacturing plant.

• Marketed and sold a variety of products to thousands of Dental Professionals at major trade shows nationwide.

• Performed HR audits to ensure compliance at 5 different manufacturing sites; with a focus on newly acquired subsidiaries.

• Performed cost/benefit analysis of payroll systems; implementing new systems and controls to maximize our efficiency and minimize our costs in part by centralizing payroll/401K processing.

Target Corporation - Minneapolis, MN Summer 2003

Summer Associate; Total Compensation Department

• Reported up to Compensation Specialist at corporate headquarters with dotted line to 23 Distribution Centers (DC’s) across the country.

• Consolidated merit pay ranges of Target’s DC’s from 23 scales to 5 without decreasing the earning potential or wages of any team member. Presented project to management to garner support for the aforementioned policy changes.

• Researched and analyzed the relevant labor market of each DC location using Economic Research Institute data, Bureau of Labor Statistics, Watson-Wyatt and other wage surveys. Aided in the determination and implementation of annual raises for DC workers based on each DC’s recruitment and retention needs. Conducted preliminary research on plan to condense merit ranges of all Target Corp locations.

Education

University of Illinois at Urbana-Champaign

Master of Human Resources and Industrial Relations December 2003

Bachelor of Science in Psychology May 2002

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