Customer Service Sales

BRITTANY LYNN BURKE

Los Angeles, CA *****

Phone: 323-***-**** Email: ***************@*****.***

OBJECTIVE

To secure a challenging position within the Fashion and Apparel Industry with the potential for future growth

OVERVIEW

Motivated, dependable, innovative, and highly qualified professional. Trustworthy, responsible, and exceptional work ethic and computer skills. Extremely driven and energetic; comfortable in a fast-paced atmosphere. Goal-orientated, results-driven, and committed to building long-lasting business relationships.

AREAS OF EXPERTISE

• Project Management

• Administrative Assistance

• Customer Service and Relations

• Event Coordination and Logistics • Assisting with Marketing Campaigns

• Market Research and Business Strategies

• Product Development and Testing

• Sales Management and Logistics

PROFESSIONAL EXPERIENCE

October 2011-June 2012 The Help Group-Sherman Oaks, CA

Program Assistant

• Completed administrative and receptionist tasks while implementing several organizational methods within non-profit programs

• Coordinated logistics for numerous events, ranging from small in-store promotions to large corporate events

• Managed social media pages and relative expansion

• Conducted donation outreach and monitored overall business needs for non-profit designer resale boutique

July 2010-May 2011 M&M Global Brands-Calabasas, CA

Office Manager

• Conducted global sourcing and coordinating with factories overseas

• Aided with new product development and product placement

• Managed sales representatives through coordination with outside buyers, providing quote sheets and follow-ups

• Implemented large-scale organizational strategies to increase company efficiency

June 2010 Internship MRB Productions, W Hotel-Hollywood, CA

Logistics Coordinator

• Implemented prior experience in event coordination and assisted with logistics of the 2011 Espy Awards

• Managed travel agendas for guests and helped prepare venue for event

• Arranged giveaway packages in gifting suite

February-April 2010 Richmond Fashion Week-Richmond, VA

Charity Event Coordinator, Backstage Director

• Assisted backstage with 3 additional shows during Richmond Fashion Week 2010

• Hosted 2nd Annual ‘Crossing the Line’ Charity Fashion Show within week’s series of events

February-April 2009; February-April 2010 Massey Cancer Center-Richmond, VA

Fashion Show Producer

• Brainstormed overall concepts of two charity fashion shows, one held in April of 2009 and another in April of 2010

• Recruited sponsors, organized and conducted fundraisers, worked with businesses in the local community, and maintained a minimal budget with low overhead

• Organized model calls, worked with local agencies for recruitment and casting, managed workshops, show rehearsals, and fittings

• Oversaw stylistic themes, working with several shops and boutiques in the area to include new and emerging fashion trends

• Built a volunteer event staff, training them fully and delegating responsibilities among them as deemed necessary

• Raised $2,000 the first year and over $10,000 the second year to benefit VCU Massey Cancer Center and their research efforts

• Incorporated second year’s fashion show as a primary part of Richmond Fashion Week 2010

January 2008-May 2009 GUESS-Tannersville, PA; Richmond, VA

Customer Service/Sales Representative

• Managed customer sales, processed shipments, became proficient with company’s computerized logistics system, and monitored store inventory and stock

• Excelled in providing customer service, aiding to increase overall company sales

• Led in maintaining a clean and professional store environment

TECHNICAL SKILLS

• Windows XP/Vista/Windows 7

• MS Office (Word, Excel, PowerPoint, Publisher, and Outlook)

• Internet savvy

EDUCATION:

Virginia Commonwealth University Richmond, VA

BA Fashion Merchandising with Concentration in Marketing

REFERENCES:

Stephanie Jenks

Assistant Director of Special Events, Massey Cancer Center 804-***-****

Jason Primrose

Previous Co-Worker, Richmond Fashion Week 804-***-****

Sharon Kirsner

Previous Supervisor, River City Sitters 804-***-****

Portfolio available upon request.

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