Administrative Assistant Human Resources

OBJECTIVE

Receptionist

HIGHLIGHTS OF QUALIFICATIONS

- More than 10 years of strong reception, administrative and secretarial experience

- Excellent communication skills, both oral and written in English, Hebrew and Russian. Handled a very busy 12-line switchboard with more than 600 extensions and well over 500 calls/day

- Proficient using MS Word, Excel, PowerPoint, Outlook, and customized database software

- Thorough knowledge of standard office practices and procedures

- Excellent ability to work effectively and courteously with various levels of staff and clients

- Works well independently and as a team member

- Strong organizational skills with proven ability to set priorities and meet deadlines

- Keyboarding speed of 65 w.p.m.

- Reliable, motivated and energetic professional with dedicated work ethic

EMPLOYMENT EXPERIENCE

Cusco Fabricators, Inc. (Maternity leave contract) 2011 – Sep/2012

Receptionist and Administrative Assistant

- Receiving, screening and routing all incoming calls, greeting visitors, handling daily faxes, photo copying and filing of documents, receiving and sending daily courier packages, sorting and distributing of company mail.

- Preparing custom paper documentation for inbound and outbound trucks, typing up trucks ownership certificates, mailing out company’s brochures and providing support to marketing.

- Assisting accounting: matching packing slips to purchase orders and invoices, filing all processed invoices, preparing bank deposits, typing cheques, preparing and organizing customer’s credit checks.

- Helping with various Human Resources related projects as required, such as creating new employee swipe cards, making forklift certificates, preparing important reports for controller and corporate office, filing and shredding confidential information.

- Data entry: entering received parts into database, maintaining purchase orders, preparing trucks values calculations for NAFTA and audit purposes, data entry of inventory count.

- Booking appointments and making travel/hotel arrangements.

- Organizing Pizza Day/Holiday and office employee’s birthdays, training employees on fax machine, maintaining printer/fax machine and stamp machine, ordering office supplies.

UJA Federation of Greater Toronto 2002 – 2011

Receptionist / Administrative Assistant (2008 – 2011)

- Handled a very busy 12-line switchboard with more than 600 extensions. Screened calls in English, Hebrew and Russian. Handled up to 1000 calls per day.

- Tracked courier packages and shipments coming in and going out of the organization. Handled over 250 shipments and packages per week.

- Accommodated 600 staff by booking over 15 boardrooms for meetings and events. Oversaw front office operations for both the Lipa Green Centre and the Prosserman Community Centre.

- Worked closely with Facilities to report malfunctioning equipment and services.

- Purchasing agent for office and kitchen supplies.

Associate, Research Department (2004 – 2008)

- Researched extensive donor database by using various Internet sources, making phone calls and sending emails. Contacted 50 to 60 donors per day.

- Updated and maintained database information. Ensured accuracy of contact information.

- Designed and implemented an easy to use Change of Address/Status form for donors.

Administrative Assistant to VP Personnel and VP Finance (2002 – 2004)

- Composed internal job postings, wrote advertisements for job vacancies, screened job applications, set-up interviews, prepared letters of hire for new staff and provided orientation.

- Effectively organized and maintained personnel records, kept records of attendance.

- Arranged meetings, prepared materials, arranged catering.

Bank Hapoalim Canada, Toronto (Contract Position) 2001 – 2002

Receptionist

- Courteously handled an 8-line switchboard. Coordinated courier services.

- Corresponded with customers across Canada and abroad.

- Reported to Branch Manager and performed a variety of administrative tasks. Prepared materials for clients, assisted with planning business trips, and coordinated visits to and from other representative offices of the bank around the world.

- Reviewed and verified invoices and purchase orders. Ensured payments were issued.

Dead Sea Bromine Group, Israel (Contract Position) 2000

Secretary

- Scheduled appointments and arranged business trips abroad.

- Assisted Management with administrative tasks, usually of a confidential nature, and as well, provided support to other personnel at the company’s subsidiaries abroad.

EDUCATION AND TRAINING

B.A. in English Literature & Linguistics, Ben-Gurion University, Israel

Senior Secretaries Diploma, Etgar College, Israel

- Computer programs: Word Processing and Computer Applications: Windows, Word, Excel, PowerPoint

- Office Management and Maintenance

- Professional Correspondence and Keyboarding

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