Customer Service Manager
Resume:
________________Jennifer R. Schafer______________
TX#:515-***-****
Chicago, IL ************@*****.***
WORK EXPERIENCE –
Marriot West Des Moines, West Des Moines, IA (March 2009 to November 2010)
- Night Auditor:
- Completed night audits
- Computer data entry
- Accounting and bookkeeping
- Produced and filed company records
Comfort Inn, Ankeny, IA (July 2008 to November 2008)
- Night Auditor:
- Completed night audits
- Performed housekeeping duties
- Prepped the continental breakfast
- Checked in guests
- Answered phones and took reservations
Smart Style, Ankeny, IA (March 2006 to August 2008)
- Hair Stylist:
- Cut and styled customers’ hair
- General customer service
- Ran the cash register
- Performed supervisory register closings
- Handled customer re-cuts
- Consistently hit productivity
- Was the highest product seller in-store
The Hair Gallery, Ames, IA (May 2004 to December 2006)
- Owner/Manager:
- Cut and styled customers’ hair
- General customer service
- Ran the cash register
- Completed supervisory register closings
- Handled customer re-cuts
- Completed general accounting daily
- Opened and closed store during set hours of operation
- Assumed HR responsibilities for hiring and terminating stylists
- Maintained a staff of two subordinates
We Care Hair, Ames, IA (November 1995 to May 2004)
- Manager/Lead Hair Stylist:
- Cut and styled customers’ hair
- General customer service
- Ran the cash register
- Completed supervisory register closings
- Handled customer re-cuts
- Performed general accounting daily
- Opened and closed store during set hours of operation
- Assumed HR responsibilities for hiring and terminating stylists
- Managed a staff of 4 stylists
- Was the top contest winner
EDUCATION -
Bernel College of Cosmetology, Ames, IA (1992)
- Licensed Cosmetologist
REFERENCES AVAILIBLE UPON REQUEST
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