Sales Manager
Resume:
EDWARD OSORIO
**** ** *** *****, *****, FL ***** 305-***-**** ************@***.***
MULTINATIONAL SALES EXECUTIVE/ MANAGEMENT
Business Development / Needs Assessment Expert / Exceptional Leadership
I am a highly experienced Account Sales Manager who has demonstrated the ability to be successful in a variety of highly competitive industries, cutting-edge markets, and fast-paced environments.
Proven ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings.
Service Profile
• Utilizes Account management process to identify key customers and to develop specific action plans to grow identified accounts.
• Consistently ascertains customer needs and current market opportunities. Assembles and coordinates acquisition team as needed for customers and projects.
• Converts leads into opportunities by assigning the appropriate sales process, identifying the required support team members, making assignments, and communicating the next steps in the process.
• Develops multiple relationships with buying influences in the customer’s organization, including facility manager, project managers, project engineers, and purchasing.
_____________________________ PROFESSIONAL EXPERIENCE ___________________________
ADCAP Network Systems, Miami FL 2009/Present
Channel Sales Manager– Florida, Caribbean, Central and South America (Dom Rep, Trinidad, Panama, Mexico, ST. Lucia, Jamaica, Bahamas, St John’s, St Croix, Colombia, Venezuela, Brazil, Peru, Argentina, Chile, Mexico, Panama, Costa Rica and Honduras), accountable for selling in a business-to-business environment to Multinational companies.
Key responsibilities include:
• Telecommunications Professional with technical, sales and project management experience. Skilled at opening and developing new territories. Cisco Sales Expert v4 Certified.
• Developed strategic business and sales plans for accounts. Presented detailed solutions to C-level executives within client base.
• Executing professional selling processes, cultivating professional selling skills such as establishing rapport.
• Discovering needs and assessing them, relating benefits to product features, handling objections and managing customer relationships.
Page Two
• Understanding and using financial data to plan and make strategic and operational choices and decisions.
Selected Accomplishments:
• Top Sales Executive Miami office
• Cisco Sales Expert v4 Certified.
Touchbase Global, Miami FL 2006/2009
Channel Sales Manager– Florida, Caribbean, Central and South America (Dom Rep, Trinidad, Panama, Mexico, ST. Lucia, Jamaica, Bahamas, St John’s, St Croix, Colombia, Venezuela, Brazil, Peru and Argentina), accountable for selling in a business-to-business environment to Multinational companies.
Key responsibilities include:
• Telecommunications Professional with technical, sales and project management experience. Skilled at opening and developing new territories. Cisco Sales Expert v4 Certified.
• Developed strategic business and sales plans for accounts. Presented detailed solutions to C-level executives within client base.
• Accountable for selling in a business-to-business environment to distributors, contractors and government agencies, school districts (K-12)
• Executing professional selling processes, cultivating professional selling skills such as establishing rapport, discovering needs and assessing them, relating benefits to product features, handling objections and managing customer relationships, understanding and using financial data to plan and make strategic and operational choices and decisions.
Selected Accomplishments:
• Top Sales Executive Miami office
• Cisco Sales Expert v4 Certified.
Union Corrugating Miami, FL 2002/ 2006
Manufacture Account Sales Manager to Central, South America, Caribbean and Florida (Dom Rep, Trinidad, Panama, Mexico, Costa Rica, Honduras, Salvador, ST. Lucia, Jamaica, Bahamas, St John’s, St Croix, Colombia, Venezuela, Brazil, Chile, Peru and Argentina)
Page Tree
Key responsibilities include
• Accountable for selling in a business-to-business environment to distributors, contractors and government agencies, school districts (K-12) the products of metal roofing, siding panels, metal eave drips and flashing for commercial, residential, and agricultural construction
• Developing territory/account penetration Building and executing strategic account penetration plans by mapping the process for doing business with customers.
• Accountable for executing professional selling processes
• Cultivating professional selling skills such as establishing rapport, discovering needs and assessing them, relating benefits to product features,
• Handling objections and managing customer relationships
• Understanding and using financial data to plan and make strategic and operational choices and decisions.
• Built and maintain relationships with Architects, Mechanical Engineers, Builders and Contractors to increase sales.
• Responsible in managing, increasing distribution and customer base.
Selected Accomplishments:
• Responsible for putting together, Union Corrugating Export sales department.
• Increased export sales by 170% inside of 12 months in Latin America.
• Increased South Florida residential and commercial sales by 93%.
• Secured major accounts with Lowes, Pizza Hut, Hilton, Holiday Inn, and Department of Education in Dominican Republic.
• Conducted detailed market research analysis for Latin America.
• Successfully trained international sales teams on consultative sales and Needs Assessment
EDWARD OSORIO
7115 SW 111 PLACE, MIAMI, FL 33173 305-***-**** ************@***.***
MULTINATIONAL SALES EXECUTIVE/ MANAGEMENT
Business Development / Needs Assessment Expert / Exceptional Leadership
I am a highly experienced Account Sales Manager who has demonstrated the ability to be successful in a variety of highly competitive industries, cutting-edge markets, and fast-paced environments.
Proven ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings.
Service Profile
• Utilizes Account management process to identify key customers and to develop specific action plans to grow identified accounts.
• Consistently ascertains customer needs and current market opportunities. Assembles and coordinates acquisition team as needed for customers and projects.
• Converts leads into opportunities by assigning the appropriate sales process, identifying the required support team members, making assignments, and communicating the next steps in the process.
• Develops multiple relationships with buying influences in the customer’s organization, including facility manager, project managers, project engineers, and purchasing.
_____________________________ PROFESSIONAL EXPERIENCE ___________________________
ADCAP Network Systems, Miami FL 2009/Present
Channel Sales Manager– Florida, Caribbean, Central and South America (Dom Rep, Trinidad, Panama, Mexico, ST. Lucia, Jamaica, Bahamas, St John’s, St Croix, Colombia, Venezuela, Brazil, Peru, Argentina, Chile, Mexico, Panama, Costa Rica and Honduras), accountable for selling in a business-to-business environment to Multinational companies.
Key responsibilities include:
• Telecommunications Professional with technical, sales and project management experience. Skilled at opening and developing new territories. Cisco Sales Expert v4 Certified.
• Developed strategic business and sales plans for accounts. Presented detailed solutions to C-level executives within client base.
• Executing professional selling processes, cultivating professional selling skills such as establishing rapport.
• Discovering needs and assessing them, relating benefits to product features, handling objections and managing customer relationships.
Page Two
• Understanding and using financial data to plan and make strategic and operational choices and decisions.
Selected Accomplishments:
• Top Sales Executive Miami office
• Cisco Sales Expert v4 Certified.
Touchbase Global, Miami FL 2006/2009
Channel Sales Manager– Florida, Caribbean, Central and South America (Dom Rep, Trinidad, Panama, Mexico, ST. Lucia, Jamaica, Bahamas, St John’s, St Croix, Colombia, Venezuela, Brazil, Peru and Argentina), accountable for selling in a business-to-business environment to Multinational companies.
Key responsibilities include:
• Telecommunications Professional with technical, sales and project management experience. Skilled at opening and developing new territories. Cisco Sales Expert v4 Certified.
• Developed strategic business and sales plans for accounts. Presented detailed solutions to C-level executives within client base.
• Accountable for selling in a business-to-business environment to distributors, contractors and government agencies, school districts (K-12)
• Executing professional selling processes, cultivating professional selling skills such as establishing rapport, discovering needs and assessing them, relating benefits to product features, handling objections and managing customer relationships, understanding and using financial data to plan and make strategic and operational choices and decisions.
Selected Accomplishments:
• Top Sales Executive Miami office
• Cisco Sales Expert v4 Certified.
Union Corrugating Miami, FL 2002/ 2006
Manufacture Account Sales Manager to Central, South America, Caribbean and Florida (Dom Rep, Trinidad, Panama, Mexico, Costa Rica, Honduras, Salvador, ST. Lucia, Jamaica, Bahamas, St John’s, St Croix, Colombia, Venezuela, Brazil, Chile, Peru and Argentina)
Page Tree
Key responsibilities include
• Accountable for selling in a business-to-business environment to distributors, contractors and government agencies, school districts (K-12) the products of metal roofing, siding panels, metal eave drips and flashing for commercial, residential, and agricultural construction
• Developing territory/account penetration Building and executing strategic account penetration plans by mapping the process for doing business with customers.
• Accountable for executing professional selling processes
• Cultivating professional selling skills such as establishing rapport, discovering needs and assessing them, relating benefits to product features,
• Handling objections and managing customer relationships
• Understanding and using financial data to plan and make strategic and operational choices and decisions.
• Built and maintain relationships with Architects, Mechanical Engineers, Builders and Contractors to increase sales.
• Responsible in managing, increasing distribution and customer base.
Selected Accomplishments:
• Responsible for putting together, Union Corrugating Export sales department.
• Increased export sales by 170% inside of 12 months in Latin America.
• Increased South Florida residential and commercial sales by 93%.
• Secured major accounts with Lowes, Pizza Hut, Hilton, Holiday Inn, and Department of Education in Dominican Republic.
• Conducted detailed market research analysis for Latin America.
• Successfully trained international sales teams on consultative sales and Needs Assessment
Page Four
Aljoma Lumber Miami, FL 1994/ 2002
Sales Account Manager to Latin America and the Caribbean (Dom Rep, Trinidad, Panama, Mexico, Costa Rica, Honduras, Salvador, ST. Lucia, Jamaica, Bahamas, St John’s, St Croix, Colombia, Venezuela, Bolivia, Brazil, Peru, Chile and Argentina) in a business- to-business environment accountable for selling lumber, plywood’s, and roofing supply materials such as shingles, metal roofs, and all types of flashings, and accessories for residential and commercial buildings to construction companies, lumber yards, contractors and government agencies and, school districts (K-12)
Key responsibilities include
• Responsible for executing professional selling processes
• Cultivating professional selling skills such as establishing rapport, discovering needs and assessing them
• Relating benefits to product features
• Handling objections and managing customer relationships, understanding and using financial data to plan and make strategic and operational choices and decisions. I attended Trade shows to promote products.
Selected Accomplishments:
• Surpassed assigned budget all 8 years
• Top Sales award 1994-2001
• Increased sale by 33%
• Led company with profit margins of 19%
• Landed major accounts with Premier Imports (Bahamas), Southern Wholesales (Trinidad), Ferreteria Ochoa (Rep Dom)
___________________________________EDUCATION__________________________________
Universidad Metropolitana -Caracas, Venezuela (1987) Bachelor of Arts in Business Administration. Cisco Sales Expert v4 Certified, Leadership training, Accounts strategy training, Spin sales, Buyers Focus.
Languages: Fluent English & Spanish
Page Four
Aljoma Lumber Miami, FL 1994/ 2002
Sales Account Manager to Latin America and the Caribbean (Dom Rep, Trinidad, Panama, Mexico, Costa Rica, Honduras, Salvador, ST. Lucia, Jamaica, Bahamas, St John’s, St Croix, Colombia, Venezuela, Bolivia, Brazil, Peru, Chile and Argentina) in a business- to-business environment accountable for selling lumber, plywood’s, and roofing supply materials such as shingles, metal roofs, and all types of flashings, and accessories for residential and commercial buildings to construction companies, lumber yards, contractors and government agencies and, school districts (K-12)
Key responsibilities include
• Responsible for executing professional selling processes
• Cultivating professional selling skills such as establishing rapport, discovering needs and assessing them
• Relating benefits to product features
• Handling objections and managing customer relationships, understanding and using financial data to plan and make strategic and operational choices and decisions. I attended Trade shows to promote products.
Selected Accomplishments:
• Surpassed assigned budget all 8 years
• Top Sales award 1994-2001
• Increased sale by 33%
• Led company with profit margins of 19%
• Landed major accounts with Premier Imports (Bahamas), Southern Wholesales (Trinidad), Ferreteria Ochoa (Rep Dom)
___________________________________EDUCATION__________________________________
Universidad Metropolitana -Caracas, Venezuela (1987) Bachelor of Arts in Business Administration. Cisco Sales Expert v4 Certified, Leadership training, Accounts strategy training, Spin sales, Buyers Focus.
Languages: Fluent English & Spanish
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