Dear GM / Owners Good Day :
I am submitting this resume for being considered for a position with your company. I am a top performing sales, service and management professional with proven success at building market presence and driving revenue growth within highly competitive markets. I have delivered strong and sustainable revenue gains through expertise in organizational leadership, customer relationship management, sales training and development. I am a natural communicator and team leader with strong motivational skills and the ability to build, produce and succeed.
Are Employee Goals And Company Goals Aligned ?
I would welcome a chance to speak with you in person. Thank you for your time and consideration.
Sincerely,
A Paul Katsiadas
CONFIDENTIAL ...
Executive Summary:
Innovative and accomplished leader in the automotive industry with over 15 years of management, sales, and finance experience. Customer-focused growth strategist with extensive profit and loss management experience. Keen aptitude for recognizing and harnessing industry trends and opportunities. Results oriented, people-centric professional who can move teams to higher levels of performance. Analytical, creative problem solver with demonstrated vision and intuition to tackle complex challenges.
Professional Experience:
SUBARU OF PENNSYLVANIA
December 2010 Present
Sales Manager
• Establish Policies and Procedures for salespeople, the road to the sale and customer retention
what obstacles stop employees performing at there best ?
• Properly staff the all departments. This includes Recruiting, Interviewing, Hiring and Firing
Is the company's internal image consistent with It's external one ?
• Train every newly hired salesperson initially, experienced and inexperienced
What are the patterns of motivation in your company ?
• Ongoing Daily Training and daily 1-1 Coaching.
What really motivates your stuff ?
• Set clear annual,quarterly,monthly and daily Goals for the department and each salesperson and hold them accountable
How involved are employees in the company development ?
• Complete weekly performance evaluations with staff and management to develop short and long-term sales goals
How do employees feel about the company ?
• Plus - Desk multiple deals at the same time, Appraise trades , Handle heat, Stock Invetory ,Order vehicles, Merchandise the lot, TO,S to F&I , Attend Auctions etc...
Effectively communicated with Owner, Controller, and Office Manager on a weekly basis to review department numbers in order to ensure consistency with annual projections. Lead the team to success, month after month.
Accomplishments:
• Implemented new sales processes and training that led to High Grosses ,37% monthly unit and F&I growth and Capital , By being consistent 110% every time ..
BMW OF ORLANDO
General sales manager
September 2005- March 2009
• Developed and implemented effective forecast and marketing programs with creative advertising on minimal budget.
• Involved in all aspects of the dealership, from appraising and buying vehicles, to wholesaling and attending auctions on a regular basis
• Successfully provided support and training to a 12 member sales team
• Developed interpersonal skills by engaging with all customers and gaining their trust and respect by building rapport
• Established and maintained strong relationships with all banks by focusing on tying customer needs to financial offerings combined with an aggressive but client centric closing practice.
CHICAGO CYCLE Inc
Sept 2001 - Dec 2004
General Manager, Chicago, Illinois
Honda,Yamaha, Suzuki, Kawasaki, Ducati and Pre owned Harley's, BMW, Triumph etc..120,000 SQ.FT.
• Responsible for ensuring profitability of the entire dealership by directly managing sales staff, negotiating and closing deals with customers, overseeing service department quality, and controlling costs
• Led weekly sales meetings intended to motivate and provide direction for entire management team and staff
• Hired, trained, and managed all staff positions which accounted for 95 employees
• Completed weekly and monthly performance evaluations with employees in order to keep accountability and develop short and long-term goals for each department manager and sales associate
• Kept 100% floor control and 100% management of To'S
• Direct negotiating with salesmen and customers in order to close the sale
Accomplishments:
• During tenure, Chicago cycle, we sold approximately 3,800 retail units annually
• Produced total revenues of approximately $55 million
* Record Month in sales $1.2 Million Front and Back.
* 27 sales staff, GM, GSM, 2 Sales Managers, A Finance Director, 6 F&I personal
NASSIEF HONDA , CHEVY, CADILLAC
General sales manager
April 1994- July 2001
* F&I: Zurich -Universal Underwriters Group, F&I Outstanding Achievement Award
* David Lewis & Associates, F&I Certification of Completion
* Auto Guard Group F&I Training
* Sales Training: Joe Verde and Grand Cardone Management Workshops
* Stuker & Associates Automotive F&I ,Sales Training and Management
* Software: Reynolds & Reynolds Automotive Dealership Solutions
* A.D.P Dealer Services, Light Speed
* Mobile: 814-***-****, Email: ********@***.***