Christopher S. Milan
Vallejo CA 94591
707-***-**** *********@*****.***
Objective: Work with a great team oriented company to protect the company’s assets by investigating external and internal theft by any the use of cctv, floor surveillance or any other means.
Education
Hogan High School 2001-2005
Graduated with high school diploma.
Activities
Muay Thai, Boxing training 8/2009- Present
Black Dragon Kenpo Youth Organization
1st Degree Black Belt
Asst. Instructor 2001-2004
Hogan High School Wrestling
10/2003-2/2004 10/2004-2/2005
Work History
Security Industry Specialists 9/09-3/11
Loss Prevention Specialist
Plain clothes agent investigating external theft/internal, fraud returns and fraud purchases by observing suspicious behavior displayed by an individual or a group of people. All done through floor surveillance. Work with store management as well as local law enforcement. Experienced in working well with others to reach a goal. Communicates with team members as well as local law enforcement and store management to build positive relationships. Experienced in different aspects of loss prevention. Began to recognize credit card fraud attempts, purchases and behavior.
U.S Security Associates 6/09-8/09
Loss Prevention Agent
Undercover plain clothes LP agent investigating retail theft through CCTV as well as walking the floors, suspect apprehension and merchandise recovery with a hands off policy.
Upon apprehension of suspect, subject is processed through hand written report forms. Experienced gained with the use of CCTV to monitor the store's daily activities, safety of employees and customers as well as any person or persons displaying suspicious behavior in any attempt to shoplift or any other wrong doings.
Monument Security 8/07-6/09
Loss Prevention Agent
Walking the floors of retail stores looking out for shop lifters. Duties include detecting shop lifters through floor surveilance as well as apprehending suspects and or merchandise for recovery. Upon apprehension of suspect, subject is processed through report forms.
Experienced in the basic fundamentals of loss prevention. Trained new hires on the basics of loss prevention, standard report writing, communication between teams of two or three, store managers and local law enforcement and also different approaches in how to deal with shoplift subjects and merchandise recovery.
Forbes Security
Security Officer 11/06-01/07
Duties include mobile patrol and foot patrol of assigned site, observing and reporting daily activities in daily activity reports.
ActionLink
Electronic Merchandiser 10/06/-11/06
Duties include visiting different stores such as Best Buy, Fry's, Comp USA etc. While in the store I have the responsibility of setting up displays, labeling certain items with the correct information as well as making sure all items are acounted for and keeping things organized.
Target
Electronics Dept. Team Member/ Cashier 12/05-9/06
Duties include interacting with customers who seek electronic knowledge, clarifying electronic type questions, helping customers seek their merchandise while providing them with information on the product. Cashier and back stocking merchandise are also part of the daily routine.
Maritz Inc. Research
Telephone Interviewer 8/05-11/05
Duties included speaking to customers about their recent car service experience from different car dealerships through surveys that were provided by the dealerships.
Randomly called people and conducted surveys regarding different financial institutions.
Halloween Costume Warehouse
Sales floor/ Cashier 8/05-11/05
Duties included helping customers find their items as well as checking them out.
References
Available upon request.