Susan D’Ambrosio 609-***-****
*** ****** **** ********, ** 08043 *************@*****.***
Objective
To secure a challenging position where I can contribute my professional and personal skills and experience.
Skills
• Excellent time management skills
• Outstanding communication skills
• Self-motivated
• Exceptional interpersonal skills
Professional Experience
Family Physician’s Office
September, 2009-September, 2011
Medical Secretary
Responsibilities:
• Patient registration, collect co-payments, insurance verification
• Insurance referrals for various health plans
• Pre-certification for radiology procedures
• Prior Authorizations for medications
• Answer phones and schedule patient appointments
• Perform EKG’s
• Vital Signs: Height, Weight, Temperature
• Perform Vision Tests for physical forms
• Collect specimens and label for examination by labs
• Ordering of all office supplies and vaccinations
• Handling of time cards for employees
• Bank transactions
• Light typing
New Jersey Orthodontic Specialists, Voorhees NJ
January – June 2009
Secretary/Receptionist
Orthodontic Practice
Dr. Gul R. Lalwani, Voorhees NJ
2002-2008
1993-1998
Secretary/Receptionist
Responsibilities:
• Answering phones
• Assisting customers with billing inquiries
• Scheduling appointments for patients
• Filing charts and typing documents
• Responsible for inputting patient payments
• Responsible for all bank deposits/monthly credit card transactions
• Knowledge of various insurance plans
• Knowledge of MS Word and Ortho II software programs
• Responsible for introducing marketing promotions to patients
• Printing daily transaction reports
• Printing photographs for the doctor’s review
The Korman Co., Trevose, PA
1988-1990
Secretary/Administrative Assistant (to General Director of twenty-three apartment complexes)
Responsibilities
• Scheduling appointments
• Answering phones for eight executives
• Extensive stenography and typing
• Filing leases
• Word Processing – IBM PC and Leading Edge
Midatlantic National Bank/South, Mt. Laurel NJ
1987-1988
Secretary/Administrative Assistant (Commercial Loan Department)
Responsibilities:
• Typing and filing
• Stenography
• Extensive telephone contact
• Dictaphone
• Servicing bank customers
Purex Industrial, Philadelphia PA
1986-1987
Secretary to VP of Sales
Responsibilities:
• Secretarial skills including typing, filing, shorthand and phone work
Dr. Santle L. Perrotto, Philadelphia PA
1982-1985
Receptionist in family physician’s office
• Filing
• Typing and completing lab reports
• Answering phones
Education
Burlington County College, Cinnaminson NJ
Completed Introduction to Business Administration Course
1987
Katharine Gibbs School, Philadelphia PA
Graduate of one-year Secretarial Program. Member of Professional Secretaries International (PSI)
1986
Archbishop Ryan High School for Girls
HS Diploma
1985
References
References are available upon request.