Medical assistant

Fabienne Louis-Jacques

Mobile Phone: 305-***-****

E-mail: *************@*****.***

OBJECTIVE

I am seeking a position in which a comprehensive background of practical experience and proven capabilities in Customer Service, Collections and Sales would assist an organization in meeting its goals.

WORK EXPERINCE

Sales

February 2007 – January 2010

Macy’s Aventura, Fl

-Maximize customer satisfaction while developing long term business relationship

-Work daily to meet company sales goals

-Support company wide Marketing initiatives and store merchandising

-Ensure the store is representing itself according to company standards

-Keep the store organized and clean

Office Manager

May –2005 – January 2007

Injury Institute of Florida Miami Fl

-Responsible to maintain current knowledge of and ensures compliance with clients requirement

-Maintain company records

-Established and improves departmental performance standards and procedures to ensure measurable objectives

-Prioritizes job with consideration of work flow through departments and schedule due dates

Collector

October 2002 – March 2005

Complete Collection of South Florida Inc. | Miami, Fl

- Responsible for calling and collecting from both active and inactive delinquent customers

- Prepare notices for Intent to file Liens and file actual Liens on schedule

- Resolve billing disputes & complaints

- Review all AR accounts for correct information

EDUCATION

Some College Coursework Completed |MDCC

National School of Technology 2003-2005

SKILLS

Computer Literate, Excellent Customer Service and Sales

LANGUAGE

English, Creole and Basic Spanish and French

-------------------------------------------------References available upon request----------------------------------------------------

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