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Customer Service Manager

Chicago, Illinois, 60628, United States
May 03, 2012

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De'Agrinne Smith

*** ****. *** **.

Chicago, **628, Illinois, US

Mobile Phone: 773 ***-****

Secondary Phone: 773)***-****




To establish myself in a challenging position, that will provide an opportunity for professional advancement and continued career growth.Where Professional Development and Achievement is fostered.



Retail Sales Merchandiser

March 2011 - present

Anderson Sales Merchandisers, | Chicago, IL


Being a Vendor for Best Buy I'm responsible for all new releases placed on sales floor. I conduct weekly inventory control, cycle counts and send backs. I set Plan -O- Grams to reflect weekly sales ads.

Retail Sales Merchandiser

March 2010 - June 2010

Convergency Sales and Marketing | Chicago, IL


As a team member I reset wall to wall N. Suburban Walgreen. Setting of Plan - O- Grams, putting together displays. I conducted cycle counts, and inventory control, with excellent customer service.

Assistant Manager

July 2009 - April 2010

Family Dollar Stores, Inc. | Chicago, IL


Being the Manager on duty, I handled all payment transactions. I assisted all customers with their merchandise selections. With excellent customer service I was a awesome team player.

Retail Merchandiser

February 2009 - May 2009

Macy's Inc { Kelly Temp Service} | Chicago, IL


As a team member I reset Macy's downtown department stores. I was responsible for bring in an shipping out, new and old merchandise. I conducted excellent customer service when assisting all customers.

Key Holder

May 2006 - July 2007

Anna's Linens |


My responsibilities included being the Manager on duty. I analyzed weekly budgets, completed daily paper work. I conducted inventory control, cycle counts, setting of Plan- O- Grams for seasonal change overs. I monitored all payment transaction, shipping and receiving.



Associate Degree, Liberal Arts,

February 1995 - May 1997

Harry S. Truman | Chicago, IL



Assistant Manager, Expert

Retail Merchandiser, Expert

Customer Service Representative, Expert

Inventory Specialist, Expert

Cash Handling, Expert

Team Player, Expert

Professional Phone Ethics, Expert

Automotive Electrical Testing, Expert

Presentation Skills, Expert

Interpersonal & Communication Skills, Expert

Telzon Beginner

CN50 Beginner



English Fluent

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