Objective: To utilize my skills and gain full time employment.
Education: Graduated high school from H.J. Cody in 2005. I have WHMIS, and first aid, I also have attended a shortage workshop and well as an Accounting class.
Employment History:
Parkland Industries 403-***-****
Job title: Manager Aug 06- April 08
Sylvan Lake
Job Duties include:
1. Customer service Excellence
- Setting the example for the fast efficient friendly service
- Training my team in the areas of plus selling, cash handling and store cleanliness
- Knowledge of the current promotions with the proper placement and signage
- Maintaining Fas Gas’ image by performing in a professional manner at all times
- Crisis Management
2. Inventory controls
- Maintaining an acceptable inventory level with no out of stock items
- Keeping shortage levels in the store to a minimum
- Invoicing is done on time with no errors
3. Administrative
- Daily balancing of all my sales and reporting
- Completion of the required daily documents
- Banking and depositing daily
- Knowledge of my financial statement as compared to my budget
- Weekly store reporting which includes all sales
- Accurate completion of month end counts
4. Human Resources
- Hiring all new team members
- Training and development of all employees to ensure depth at store level
- Unbiased performance review of all staffs abilities
- Bi-weekly reporting of hours worked to human resources
- Scheduling to be done in advance with overtime controls
- Making sure all company policies are followed
- Managing a staff of fifteen to twenty
5. Safety
- Maintaining a safe working environment for all team member and our customers
- Providing safety training to all team members with the tools that are provided
McDonalds 403-***-****
Job title: Shift Manager Sept 03- Feb 06
Sylvan Lake
Job Duties included:
Money management, Small staff management, Customer complaints and crisis management. Taking orders and making order, cleaning and stocking.
I also have experience using Microsoft word and Excel. I have written and communication skills, as well as I am a team player. I would be an asset to any company.
References:
Pamela Bowman Family Friend
Tonya Hrehirchuk Manager McDonalds