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Project Manager Customer Service

Location:
McKinney, TX, 75071
Posted:
August 31, 2012

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Resume:

MICHELLE SMITH

***/***-****

PROFESSIONAL

SUMMARY: Hands-on Payroll Project Manager with over twenty years experience. Strong leadership and communication skills. Able to handle multiple projects; detail oriented and deadline driven. Exceptional Management and Customer Service Skills and comes highly recommended . Commissions, Stock, Canadian, UK, Dubai and European Payrolls. Experience developing Project Plans, Charter Documents, Communication Plans, Issues/Action Items and Project Metrics. Expertise with a variety of Human Resource Management, ERP and Payroll Strategies. Areas of specialization include:

• Accounting, Payroll Systems – Multistate

• Payroll for employee populations exceeding 100,000

• Weekly, Bi-weekly, Salaried, Commissions, Stock and Union payrolls

• Payroll Journal Entries and Reconciliations

• G/L and Bank Reconciliations, Financial Reporting, Month-end close, and Budgeting

• Payroll Tax, Sales and Use, Property Taxes, Quarterly and Yearend Tax Filings and Reporting

• Payroll Systems Conversions and Implementations, SOW Development

• Human Resource Management

• Analysis and compliance reviews

• Policies and Procedures

EDUCATION: Texas School of Business, Houston, Texas, Business Accounting

Houston Community College, Houston Texas-Business Administration

TECHNICAL

SKILLS: Tools: Microsoft Project 2007, Powerpoint, Visio, Sharepoint.

Multiple Systems: ADP, PCPW, Enterprise, Payforce,Lawson, Workforce, SAP, Ceridian, PayXpert,Oracle, Ultipro, Great Plains and PeopleSoft 9.1, Workday

Time/Attendance: Next Gen Time, Kronos, ADP Enterprise, PayXpert, EZ Labor, E-Time,

Multiple Reporting

Systems: Access, Reportsmith, SalesForce, SAP Crystal Reports, Discovery

General Ledger Reporting/

Reconciliations: Lawson, Ultipro, SAP, Oracle, Access, JD Edwards

EXPERIENCE: Consultant 2006 to Present

Rowan Oil & Gas – Jan. 2012 – August 2012 Houston, Texas

Lead Project Manager . Managing a staff of 3 from SAP

through go live implementation to PeopleSoft 9.1 for.3000 employees. Configuration

End user training. Documentation of processes and procedures. Time and Attendance.

Crystal Reporting & Dashboard Design, Comparison and Analysis, Forecasting.

Direct General Insurance- July 2011 – Dec. 2011 Nashville, Tn.

Payroll Manager/Project Consultant. Managing Payroll Dept. of

3 Payroll Specialists for 2500 employees. ADP Pay Xpert.. Tax

Filing. G/L Reconciliation. Project Lead on HR/Payroll Kenexa Onboarding

System Security, Training, Reporting, Time and Attendance, Policies and Procedures

MetroPCS- July 2010 – July 2011 Dallas, Tx.

Payroll Consultant. Implementation from ADP PCPW to

Peoplesoft. Implementation from TimeCentre to Kronos time and attendance.

Tax Filing, G/L Reconciliations. Policies and Procedures, Reporting.

System Security.

Celanese Chemicals – September 2009 – June 2010 Dallas, Tx.

PeopleSoft Project Lead, reconciling and filing multiple year tax issues

for payroll utilizing Peoplesoft. Implementation of tax filing from in-house to Peoplesoft.

Brink’s Home Security – July 2009- September 2009 Dallas, Tx.

Tax Reconciliation Project, reconciling multiple year tax issues; payroll, sales and use tax. Developed policies and procedures for payroll tax reconciliation in Peoplesoft and desktop Procedures for payroll processing utilizing ADP, Peoplesoft 8.9 and Reportsmith for Reporting.

Medical Edge Health Care-June 2009-July 2009 Dallas, Tx.

Managed payroll implementation from Ceridian to Lawson 9.0

Kronos Timekeeper 6.0 implementation, JD Edwards Financials

Payroll and General ledger implementation, training and interfacing with Hospital users.

Crump Insurance- Oct. 2008-June 2009 Dallas. Tx.

Project Manager Implemented SAP ECC 6.Blueprinting, proto-typing, testing, managing project related documentation. Excellent communication and business organization. Data conversion of all relevant payroll information. Training end users.

SAP Reporting.

Idearc Media- April 2008-September 2008 Dallas, Tx.

Payroll/Tax Project Consultant; managing tax project in developing processes and

procedures for tax reconciliations for payroll, sales and use, and property taxes utilizing

ADP, Access.

Bowne- Feb. 2006 -Feb. 2008 Dallas, Tx.

Implementation from ADP Enterprise to Ultipro and time and labor implementation to E-time as Project Manager for Client’s ERP and HRMS system Peoplesoft 8.9. HR Implementation was completed 3 months ahead of schedule. 20,000 employees. Developed and Manage Project Planning utilizing MS Project 2007 and Visio. Managed day to day processes of projects of time and task. Organized and conducted regular progress meetings utilizing Powerpoint presentations on project status.

Adams Mark Hotel Dallas, Tx. Oct. 1999 to Feb. 2006

Payroll Manager

Managed a payroll for 6000 employee annually. Implemented ADP payroll and Lawson

Financials from an in-house system, time and attendance, utilizing . Kronos Timekeeper. Payroll Journal Entries and Reconciliations utilizing Lawson; Month-end Close, Human Resources, 401K. Designed and proposed budget administration of annual budget in excess of 5 million dollars.

Boeing Aircraft Shreveport, La. Apr.1994 to Aug. 1999

Payroll Manager

Payroll Manager, managing a department of 6. Managed process in over 50

States as well as international payrolls and unions for over 100,000 employees. Implemented payroll from in-house Focus to ADP; Access for financials.

PeopleSoft HR. Lawson Financial Reporting/ G/L Reconciliation, Budgeting

Responsible for training and auditing for SOX compliance.

WFI, Inc. Houston, Tx. Dec. 1992 to Mar. 1994

Payroll Manager/Accounting Manager

Payroll/Accounting Manager for oil manufacturer. Managing payroll and accounting department for accounts payable and receivables with a staff of

10, for 2500 employees. ADP for payroll processing, Oracle Peoplesoft for

G/L Reconciliations, Lawson Financials Month-End Close, Reporting.



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