Erika Ramos
Flushing, NY, *1354
Cellphone 1-347-***-****
Email: *************@*****.***
Objective
As a responsible highly motivated, organized individual with excellent interpersonal and administrative skills, I will be extremely valuable for any open position. I will be able to show and apply all the knowledge acquired through my training experience while enhancing and furthering my professional development, providing a positive contribution using all my various skill sets.
Employments & Volunteering
Delaware Valley Job Corp/ Welcome Center 2009-2010
Volunteer/Training Administrator Assistant
• Handling all incoming calls and transferring lines.
• Typing notices, paperwork, documents and reports.
• Interacting with customers, helping solve problems and questions.
Delaware Valley Job Corp 2009-2010
Training Administrator Assistant
• Handling all incoming calls and transferring lines.
• Typing notices, paperwork, documents and reports.
• Interacting with customers.
• Copying and faxing important documents as well as filing.
• Leading my team, training and teaching new students in the basics of Administrator Assistant.
Physical Therapist 2005-2005
Summer Volunteer/ Administrator Assistant
• Handling all incoming calls.
• Setting up appointments with clients as well as helping solve problems and questions.
• Typing notices, paperwork, documents and reports.
• Copying and faxing important documents as well as filing.
Arby’s 2011-2012
Front Cashier
• Interacting with customers, serving, taking orders, solving problems and answering questions.
• Takings orders on drive thru while hustling new specials.
• Translating to the workers as well as typing small reports and notices in Spanish.
• Leading and training new employees in their assigned stations.
Special Talents and Qualifications
• Fluent in both English and Spanish. Capable of reading and writing in Spanish.
• Always presentable, able to adapt well to new environments and excels in developing relationships with customers, employees and higher ups.
• Strong organizational skills with the ability to prioritize and manage multiple projects simultaneously
• Adept well with Microsoft Word, Excel and Power Point. Typing 60 Words per Minute with superior accuracy skills.
• Highly motivated with the ability to work independently and in time sensitive situations.
• Solid work ethic and willingness to work overtime as business needs dictate.
• Has great fast learning skills, Proficient in Photo editing, Is skilled with Corel Paint Shop Pro X2 and Corel Paint Shop Pro X3
Community Involvement
All Saints Episcopal Church Sunnyside
Youth Group Leaders
• Participated in the “Why Serve” Conference in 2012 to represent the All Saints Church.
• Joins and helps set up small fund raisers for the church and community.
• Helps with donations and interacts with the small children of the church.
• Will soon start with the new web design for the church’s web site.
Education
John Bowne High School Delaware Valley Job Corp
63-25 Main Street 9368 State Route 97
Flushing, NY 11367 Callicoon, NY 12723
References
References furnished upon request.