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Customer Service Representative

Location:
Jacksonville, FL, 32207
Posted:
March 14, 2011

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Resume:

March **, ****

Darlene Burns

VMR-* PSC Box ***7

Cherry Point, NC 28533-0017

*******.*.*****@*****.***

443-***-****

To whom it may concern;

I am responding to the job announcement for the Receptionist/Adminstrative Support Job (posted 2011-03-10). The enclosed resume represents my education, work experience, and background.

I have over seven years of customer service experience and more than one year of volunteer work.

I believe my diverse experience would be a great asset to your company. Throughout my customer service career, I have obtained substantial knowledge in verbal and written communication as well as updating and maintaining records.

I would like to arrange a phone interview to further discuss qualifications at your earliest convenience. I hope to assist the your team. Thank you for your time and consideration.

Sincerely,

Darlene Burns

"The best customer service is respectfully, diligently and with a smile."

Darlene Burns

PSC Box 8017

Cherry Point, NC 25833-0017

*******.*.*****@*****.***

443-***-****

Objective

Becoming a better customer service representative to further advance myself mentally, professional, and as well as my work ethics.

Work Experience

2007-2011 Clerk

2006 Target Cashier and sales floor representative

2002 Kumon Reading and Math Center Tutor

Education

2010 Customer Service Certification

2008-2011 Unit Mail Clerk Duties

2009-2010 Craven Community College studied for A.A. Liberal Arts and Humanities

2006-2007 Baltimore City Community College studied for Business Administration/General Studies

2006 Graduated with High School Diploma

Qualifications

Skills in using Microsoft Office and internet use

Ability to type 60-90 words per minutes

Over 4 years of experience administrative duties.

Good communication skills and quick on my feet

Friendly personality

Very professional neat in appearance



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