Customer Service Administrative Assistant

*** *********** ******* • MOORE, SOUTH CAROLINA **369 •

PHONE 864-***-**** • E-MAIL *******.*********@*****.***

ELYSICA V. BATISTE

OBJECTIVE

My primary objective is to obtain employment with a flourishing company that provides ample opportunity for growth and advancement. As well as implement my strengths, be an asset to my peers, and gain valuable experience that will enhance my comprehensive skills in my position as well as in other areas of life.

EDUCATION

[ August 2006-Present ] Winthrop University [ City, State ]

Degree in Progress

B.S. Biology- Teacher Certification

Minor: Spanish

Treasurer of Improvisational Troupe, Skin Deep

[ August 2002- May 2006 ] Paul M. Dorman High School

Diploma

WORK EXPERIENCE

[April 2012 – Present] RTS, LLC

Appointment Setter

Door-to-Door advertising

Set personal client appointments

Compile appointment times, customer information, dealers, etc.

Survey potential marketing fields

[March 2010- Present] Konstant Kudos Productions

Administrative Assistant

Compile meetings, events, tasks and obligations into daily tentative schedules

Contact clients, personnel, and business partners via mail, e-mail, phone

Create appropriate travels arrangements

Assist with guerilla marketing strategies

Organize, design, and order various print materials

[ May 2011- Janurary 2012 ] Adidas America, Inc. [ City, State ]

TFE Returns Contractor

Inspect, organize, and process returned merchandise from customers

Process bulk footwear returns from large consumers (i.e. Footlocker, Dicks Sporting Goods, Hibbett Sports, etc.)

Create, edit, and formulate Microsoft Excel and Word Documents

[March 2006- September 2011] R.L. Jordan Oil Co. - Subway

Team Shift Leader

Assembled sandwiches, salads, wraps, party trays, etc.

Completed all prepatory work (i.e. baked bread, sliced vegetables, weighed appropriate portions of meat, primed dishes that required time and/or portion sensitive mixing and marinating, etc.)

Completed shift changes, safe drops, and daily reports

Assisted management with pre-employment screenings

Adequately trained incoming employees

Resolved numerous customer conflicts when needed

Organized catered events

[July 2008- January 2010] Family Dollar

Assistant Store Manager

Cashier

Helped increased store profits from grade C to grade A

Advanced store ranking from #15 of 15 to #1 of 15

Greeted and Assisted customers, when needed, all through out their shopping experience

Trained and supervised team employees

Helped protect company property and assets

Ordered, organized, and transferred truck shipments

Stocked merchandise

Provided immaculate customer service

Assisted in the creation of weekly schedules

Store Holiday Schematic Coordinator

VOLUNTEER EXPERIENCE

2005- 2012 Valley Falls Nursing Home Spartanburg, SC

2010-2011 Sunshine House Spartanburg, SC

2006-2007 Sunshine House Rock Hill, SC

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