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Human Resources/ Customer Service

Emeryville, CA, 94608
September 08, 2008

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La Tina Michelle Lewis

**** ******* ******

Emeryville, CA 94608


A Career in the Benefits/ Human Resources industry where I may showcase my high level of professionalism and skills


· Self-motivated administrative professional with more than 10 years experience in the administrative and executive office environment including project management and event coordination savvy

· Researched and resolved a wide range of HR issues including recruitment, staff development, and benefits administration, safety and employee relation, managed moderate HR office and COBRA process

· Experienced in Peoplesoft HRMS, FilePro, ADP, Brassrings and similar HIRS systems

· Proficient in MS Word, Excel, PowerPoint and mail merge


Job Train Office Skills/Microsoft Office Specialist Training

San Mateo, CA 9/07-4/08

Microsoft applications, including word processing, spreadsheet operations, database management and introductory desktop publishing. Specific computer applications may include Microsoft Windows XP and Office 2002, Word, Excel, PowerPoint, and Access. Also included are Microsoft Outlook and The Internet. Preparation for the Microsoft Certification Specialist

Various Human Resources/ Benefits / Support Services (contract through Kelley Services),

San Francisco/ Oakland, CA 6/06-9/07

Benefits/Human Resources Manager, Young Men's Christian Association of the East Bay and YMCA Oakland, CA 11/05- 4/06

Ensured timely and accurate enrollments, changes and termination of coverage to benefits plans.

Reconciled invoices for Medical, Dental, Pre-Paid Legal and Long Term life insurance for large employee's operation actively participating in benefits plans.

Made Labor Distribution changes and prepared purchases orders for processing of premium payments in timely manner.

Managed COBRA process in accordance with applicable laws and YMCA polices.

Managed and coordinated Leaves of Absence and Seasonal employment to ensure compliance and good employee relation.

Coordinated fingerprinting, unemployment claims, SDI claims, and routine employment screening procedures such as drug testing, background checks and FBI. Recruitment follow-up including 1st round interviews and employment interest/offer letters.

Risk Management through correct methods of handling first aid with accident/incident reports or Worker's Compensation Claims. Minimized risk and expense by analyzing and processing claims within 24 hours of receipt.

United State Department of Agriculture, WRRC, Albany, CA 7/03- 6/04


Protein purification of rubber producing plants by bioseparations, gel electrophoresis and chromatography processes.

Isolated rubber particles and rubber particles-associated proteins to be solubilized.

Purified proteins using different methods and analyzed using polyacrylamide gel electrophoresis.

Conducted sequencing analysis for purification of proteins produce by rubber particles.

Practiced and ensured the highest quality systems SOPsand GMPs for responsible and ethical work environment.

Extensive documentation, meticulous notebook keeping and raw data collection.

Measurements, Aseptic processing and handled microorganisms.

Experience with the handling of animal/human tissues and fluids in accordance with GLP/GMP.

Private Industry Council of San Francisco, San Francisco, CA 5/01-3/02


Provided One-stop certification resources for employment assistant, intakes, resume screening, referral, termination and participant follow-up tracking for productivity and program efficiency on dislocated workers programs.

Organized, facilitated and coordinated on-campus recruiting meets and greets workshops

Supported HR Director in executing the processes of all prospective candidates with Urban University's professional coaching and training.

Worked closely with City College of San Francisco and San Francisco State University's Placement center to identify and present qualified candidates in their respective working fields.

Knowledge of Workforce Investment Act rules and regulations. Designed recruitment, development and retention competency strategies for company wide project implementation. Inputted clients' data electronically, completed all necessary forms for eligibility, programs, procedures and client supportive services.

Designed resume proficiency workshops, interviewed, assessed and certified participant selected by PIC funded subcontractors.

Charles Schwab, San Francisco, CA 6/99-1/01

HUMAN RESOURCE ADMINSTRATION (contract through Adecco)

Handled 20-30 open acquisitions by screening resumes, scheduling interviews and sourcing qualified applicants.

Established and ensured retention of recruitment outsourcing, quality control and career development.

Responsible for overseeing all aspect of training for learning & development of job duties to ensure quality performance and professionalism. Managed complete employee relocation project to new East Bay region facilities.

Managed employee correspondence and New Hire packets, including criminal screening and benefits orientations.

Familiar with PeopleSoft HRMS, process payroll and timesheets for accuracy.

Maintained highly sensitive and confidential recruiting database for all staffing needs.

Managed HRIS systems and ensured data integrity. Wrote reports specific to benefits, compensation and staffing.

Assisted with employee relation issues and helped reconcile potential problems as required.


B.A Candidate, Strategic Management, John F. Kennedy University

A.A, Behavioral Psychology, City College of San Francisco

On-Ramp Biotech Training Program, San Francisco Works/CCSF

Bridge Biotech Program, City College of San Francisco

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