Tiearia Fariss
Fort Stewart, GA 31315
Phone: 912-***-**** 912-***-****
Alt. Phone: 334-***-**** 334-***-****
E-mail: *******@****.***
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Objective
I am looking for a high paced work environment where my knowledge with money
handling and customer relations will be maximized in my work ability.
Summary of Qualifications
Maintain cash drawer, process cashier voids, maintain cash office, closing
nightly, ordering, stocking, overseeing cashiers, customer complaints and
customer service, telecommunication skills
Work History
Front End Manager
Best Yet, Enterprise, AL June 2009 - November 2009
Maintain cash drawer, process cashier voids, maintain cash office, closing
nightly, ordering, stocking, overseeing cashiers, customer complaints and
customer service, telecommunication skills
Manager
Cash Express, Enterprise, AL May 2009 - June 2009
*open new accounts
* answer phones
* assist customers
* maintain ar's and delinquency
* maintain cash drawer.
Assistant Manager
Dollar General Inc., Ozark, AL December 2008 - May 2009
*Oversee staff
* producing schedules
* maintain cash office
* maintain the overall performance of the store
*assist in customer service
*maintain a cash drawer
*employee counseling
* employee written evaluations
*shipping and receiving and accounts payable.
Account Manager
Big Al's Financial Center, Daleville, AL May 2008 - November 2008
*Edit and perform major rewrites of a variety of technical and nontechnical
material designed to convey training techniques and procedures in connection
with individual and group training
* Build software for second hand lending and configuring software for second
hand lending
* Train all employees and do all store outside marketing
*Designing marketing flyers and proof reading all materials to make sure they
are politically correct
*Check flyers to make sure they make sense and that the grammer is correct.
*Build customer retention
* Process deferred presentations
* title pawns
* maintain cash drawer
*telephone services
*sell products ie: cellphones, home phone, internet, pre-paid credit cards,
maintain collections, shipping and receiving, daily reports
*oversee staff.
Secretary
Boland Homes, Enterprise, AL August 2006 - July 2007
*assist tenants with rent
*process evictions
*process small claims
*skip tracing
*computer logging
*paperwork filing
*answering the phones
*processing leases and other paperwork
*assist office manager with daily activities
*maintain a cash drawer and receive and process monthly payments
CSR
1st Franklin Financial, Enterprise, AL September 2004 - February 2006
* process customer loan applications
* call collections
* repossession
* process motor vehicle applications
* maintain cash drawer
* maintain consumer delinquency at a 12% minimum
* process bankruptcy
* process small claims paperwork
* process section 32 real estate
* assist manager in daily activities
* pay monthly bills
* process daily paperwork and reports
*shipping and receiving and accounts payable
Collections Manager
Friedman Jewelers, Enterprise, AL November 1999 - April 2003
* maintain a cash drawer
* field chase delinquent accounts
* pull credit bureau on customer
* skip trace delinquent customers
* finance jewelry
* sale merchandise
* open and close the store
* daily paperwork and reports
*assist manager with daily activities
*shipping receiving and accounts payable
Education
EOCC
Enterprise, AL
08/2004-02/2005
not yet finished with computer information technologist
Certificates & Licenses
credit life and motor club license
state of alabama
reinstated 5/19/2005
Additional Information
cobal computer software
collections
leadership
microsoft excel
microsoft literate
pascal
web publishing
word processing
power point
microsoft word
microsoft applications
Quickbooks proficient