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Customer Service Manager

Location:
Houston, TX, 77070
Salary:
15.00/hr
Posted:
October 27, 2011

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Resume:

***** ****** ** #****

Houston, TX ***** 281-***-****

Nicole Moore

Experience 2008-Present Church Services Houston, TX

Sales/Website Support

Responsible for 4 websites (4 companies within one)

General reporting using Microsoft Excel, PowerPoint

Graphic Design for websites

Maintain sales logs for Foundation salesmen

Field Supervisor

Train all new employees

Increased sales by 18% in first half of year.

Watch over 18 stores in Houston and surrounding areas.

Cover office tasks when my manager is sick or on vacation.

Education 2005-2008 Wal-Mart Stores Inc. Houston, TX

Invoicing Associate

Resolved General Journal issues

Corrected Vendor invoices

Paid vendor accounts

Customer Service Manager

Helped customers with issues

Responsible for up to 15 employees (giving breaks, making sure tasks were completed)

Trained new associates.

Delegated tasks to other employees.

2005-2007 DeVry University Houston, TX

AA Degree in Applied Science – Electronics and Computer Technology.

Skills 2001 Pine Bush High School Pine Bush, NY

New York State Regents Diploma

Major in Arts (Graphic Design, Fashion Design, Photography, etc.)

Customer Service, Leadership, Microsoft Word, Microsoft Power Point,

Windows XP (OS), Troubleshooting, Problem Solving, Listening, Microsoft Excel, Windows 7 (OS),



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