Sales Customer Service
Resume:
Kate Mertens
Newington, CT *6111
Objective: Seeking a position that will utilize my strong skills and experience in the areas of advertising, designing and marketing.
Technical Skills Adobe Illustrator, Quark Xpress and Adobe Photoshop, In-Design, on PC and MAC
Work Experience
April, 2010 - April 2012: AT&T Advertising Solutions, New Haven, CT
Artist/Design:
• Responsible for creating sketch ads for sales reps in CT, TX, MO, KS, OK and AR.
• Worked with customers via Creative Connections online, to develop advertising strategy and final product.
• Worked on AT&T sales material when requested.
• Met all publishing deadlines.
• Received several Above and Beyond Awards for exceptional work, awarded as peer recognition. Acknowledged by superiors as one of the top producers in the organization for 18 consecutive months, from the inception of this award.
April, 2001 to April 2010: AT&T (Formerly SNET/SBC) located in Wethersfield, CT
Satellite Sales Office
Artist/Design:
• Responsible for creating sketch ads for sales reps and meeting with customers to develop advertising strategy and final product.
• Met all publishing deadlines.
• Worked on AT&T sales material when requested.
• Received several Above and Beyond Awards for exceptional work, awarded as peer recognition.
September, 1999 to April 2001: AT&T (Formerly SNET/SBC) located in New Haven, CT
Production Artist:
• Created print ads for AT&T Yellow Pages for numerous clients.
• Responsibilities included the follow-up of client requests and changes.
• Used strong organizational skills and worked under tight deadlines to complete multiple tasks.
• Detail orientated.
• Projects required that I work independently or in a team environment, as well as collaboratively with other departments.
• Deadline driven with an “outside of the box” creative thinking.
• Expert level of Adobe Photoshop and Illustrator, as well as Macromedia Freehand.
• Proficient with Microsoft Office Suites.
December, 1998 to August 1999: Jewish Ledger, located in West Hartford, CT
Advertising Artist:
• Responsible for producing newspaper and magazine ads for various publications throughout CT.
• Used Quark and Corel Draw to complete assignments.
June, 1986 to October, 1998: Hartford Courant, located in Hartford, CT
Started as News Compositor
• Responsible for pasting up live news, meeting 11 deadlines per night.
Promoted to Advertising Artist
• Responsible for working on display real estate and automotive classified advertising.
• Met customer expectations within strict deadlines.
Promoted to Sketch Artist
• Developed display advertising for various customers and for sales purposes, meeting customer requests.
• Visited and met with customers to clarify goals and objects to meet advertising needs within strict deadlines.
March, 1998 to Present:
Freelance Projects to include - Invitations, promotional materials for East Hartford Chamber of Commerce, commercial material for Futon Plus, Jack Anthony Pools
Prior Experience - Three years as a teacher with Colchester, East Hants Amalgamated School Board and the Nova Scotia School for Girls, Nova Scotia, Canada. Taught educational courses to include English, History, Industrial Arts, Home Economics, Science and Art.
Education
• Certificates from Gateway Community College Ed2Go online program for Web Design 1 and Web Design 2’
• Associate Degree - Communications Technology - Munroe Community College, Rochester, NY
• Associate Degree - Industrial Technology Education - Nova Scotia Teachers College, Truro, Nova Scotia, Canada
• High School - Cobequid Education Center, Truro, Nova Scotia
Hobbies and Interests
• Designer and Webmaster for North Texas Comic Book Shows. Please visit our website @ www.comicbooksdallas.com
• Board of Missions at the Congregational Church of South Glastonbury, CT - January 2005 through December 2007. As member of the board, researched various charitable and non-profit organizations and recommended gifts within the budget.
• Board of Social Action - Congregational Church of South Glastonbury, CT - As part of the team, I worked with social workers to provide necessary items for the underprivileged in areas of need.
• Watercolor painting and various crafts for pleasure and sale.
Date: April 2012
RE: Graphic Design, Customer Service, General Office
Contact this candidate