Nikita Jones-Hall
Memphis, TN. 38128
901-***-**** (mobile)
***************@*****.***
OBJECTIVE
To utilize my communication and interpersonal skills as well as analytical abilities to contribute to the development and growth of a progressive organization
TECHNICAL SKILLS
I have the ability to type 70 WPM, Data-Entry by touch & sight, Microsoft Office 97 Suite, 03, 07, Microsoft PowerPoint, Visual dBase, WS_FTP 12, Ultra Edit, XP, and Vista Operating Systems. Familiar with navigation of the Internet and Internet Application, Action Request (Remedy)
EMPLOYMENT
Accredo Pharmacy Memphis, TN
Randstad Staffing June 2011 – Present
Reimbursement Clerk
Duties and Responsibilities:
* Process referrals.
* Research benefits.
* Notify patients of their coverage and financial obligations.
* File claims with insurers and follow up on collection.
* Data Entry.
Northrop Grumman Corporation
United States Postal Service Memphis, TN
07/95 - 04/11
Administrative Assistance
Duties and Responsibilities were:
* Overseen all aspects of general office coordination.
* Maintained office calendar to coordinator work flow and meeting.
* Monitored and assisted with maintenance of the organization's website.
* Interacted with clients, vendors, and visitors.
* Answered multi-line telephones and transferred to appropriate staff member.
* Coordinated travel arrangements.
* Opened, sorted, and distributed incoming correspondence including faxes and emails.
* Prepared responses to correspondence containing routine inquiries.
* Filed and retrieved organizational documents, records, and reports.
* Created and modified documents such as invoices, reports, memos, letters, and financial statements using word processing spreadsheets database, and or other presentation software such as Microsoft office, QuickBooks and other programs.
* Compiled, transcribed and distributed minutes of meeting.
* Collected and maintained inventory office equipments and supplies.
* Assisted in special events, such as fundraising activities and the annual meetings.
* Keyed and verified different types of subject matter on a production system.
* Generated monthly reports.
* Performed other general clerical duties to include, but not limited to, bookkeeping, copying, faxing, mailing and filing.
Willis B. Davis Dental Office Memphis, TN
11/95 – 03/10
Administrative Assistance/Front Desk Clerk
Duties and Responsibilities were:
* Receptionist, answering telephones, and greets patients.
* Moved patients through the intake and checkout process.
* Pulled patients files.
* Data Entry.
* Scheduled appointments.
* Overseen of the billing procedures.
* Charted and interacted with insurance companies.
* Collected, posted co-payments and insurance information.
* Called patients concerning unresolved accounts.
* Prepared and mailed monthly statements.
EDUCATION:
Presently attending DeVry University seeking a Bachelor Degree in Administrative Business
Rice Business College; graduated 1990; Certificate in Secretarial Word Processing
Northside High School; graduated 1988; Diploma
REFERENCES UPON REQUEST