Delilah Lacend
**** **** ******* **** ******, Philadelphia P.A. 19124
*******@*****.***
OBJECTIVE
To obtain a position in a company that will allow me to achieve growth and development. Establish and secure my organization skills, responsibility skills, and also team building skills for the near future. Languages consisting of English and Spanish.
SKILLS PROFILE
• Sociable
• Knowledge with multiple phone lines
• Distributing incoming and outgoing calls
• Proficient in most window based applications such as: Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Excel, and Coast.
• Registering customers/clients
• Familiar with doing background checks and E-verification forms
• Outgoing, motivated, team player, leader, multitasked, up for any challenge, and energetic.
EMPLOYMENT HISTORY
Congreso de Latinos Summer Youth Program
Journalism
• Taking notes, making petitions for a better neighborhood around the areas of Downtown and Northern Liberties, Visiting colleges such as Temple university to read novels and write essays prior to what we’ve read.
• Awarded for excellence in performance June 2007
Del Val Staffing
Temporary Agency- Receptionist
2009-2010
• Answering multiple phone calls
• Distributing calls
• Entering clients in computer systems such as Coast
• Covering E-verifications
• Working the copy machine and or submitting faxes
Polo Ralph Lauren
Sales Associate
● Greeting customers to the best of my ability
● Promoting sales and engaging the customer
● Folding and Styling merchandise accordingly
● Replenishing merchandise
● Making sure the area always looked its best
Volunteer Experience
Community Academy of Philadelphia/ Excel Academy North
2010-2011
• Answering phone calls in school offices
• Cleaning abandoned areas
• Hosting a blood drive with Red Cross at Excel Academy North
• Helping others with projects and also creating projects for Excel Academy North, as needed.
EDUCATION
Community Academy of Philadelphia 2007-2010
Freshman-Junior
Excel Academy 2010- Present
Senior-Present