Customer Service Manager
Resume:
Muskegon, MI *****
***********@*****.***
PAULETTE SMITH
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OBJECTIVE A position of entry level management within a small business or human resource office.
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EDUCATION
Baker College of Muskegon
Muskegon, MI
2004 to December 2010
Bachelor’s Degree in Business Administration with a minor Management
Muskegon Community College
Muskegon, MI
Business Major, Associate in Science & Arts 2004
Orchard View High School
Diploma
SKILLS & ABILIITES
MAJOR COURSES OF STUDY
Fundamentals of Accounting Excellent communication skills
Excellent organizational ability Behavior Management
General Psychology Computer Concepts
Dependable and responsible Respect for teamwork
Excellent follow-through Ability to multi-task under pressure
Serious-minded Goal-oriented and self-directed
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WORK EXPERIENCE
• Office, Concept Metal Products, Spring Lake, MI March 2010 to June 2010 (intern)
• Cashier, Meijer Inc., Muskegon MI, March 2006 to 2010.
• Clerk, Tropic Shades, Muskegon, MI, 2005
• Clerk, Dollar General, Muskegon, MI, 2004 to 2005
• Food Service, Michigan’s Adventure, Muskegon MI, 2004 (seasonal)
• Rental Agent, Avis Car Rental, Muskegon, MI, 2004
• Customer Service Associate, JC Penney’s, Muskegon, MI, 2003 (seasonal
VOLUNTEER SERVICE
• H.O.S.T.S - Certificate of Appreciation, Gustafson Early Childhood Development Center, 2004
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REFERENCES ATTACHED
5016 Blossom Ln
Muskegon, MI 49442
***********@*****.***
PAULETTE SMITH
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REFERENCES
Vivian Cook
HR Manager, Concept Metal Products
6781 Grand Haven Rd
Spring Lake, MI 49456
(231) 799- 3202 Ext. 203
Rich Serritos
District Manager, Dollar General
4666 E. Wackerly Rd
Midland, MI 48642-9301
Judy Dodge
Self Concepts, LLC
Employment Support Services
PO Box 1065
Muskegon, MI 49443
Gary Bogner
Business Instructor, Baker College
1903 Marquette
Muskegon, MI 49442
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