Customer Service Sales

JHONALYNNE TAN PORCIL

BLK * LOT ** PHASE F, FRANCISCO HOMES SAN JOSE DEL MONTE CITY OF BULACAN

Mobile no. 0927.7697104 E-mail ad. *********@*****.***

Objective

To achieve a responsible position in an established company and to utilize my skills and knowledge that will contribute success to the company’s business.

Experience

SENIOR CASHIER CIBO INC. 2nd Level Glorietta 4, Makati City

July 2001 up to present

FOOD ATTENDANT JOLLIBEE RECTO MAXIM

C.M. Recto, Manila

September 1999 - March 2000

FOOD ATTENDANT

JOLLIBEE ISETANN LEVEL 4

Isetann Cinerama Recto, Manila

November 1997 – April 1998

FOOD ATTENDANT JOLLIBEE ISETANN LEVEL 1 & 2

Isetann Cinerama Recto, Manila

March 1997 - August 1997

HOUSEKEEPING ATTENDANT ( ON-CALL / CONTRACTUAL )

PHILIPPINE VILLAGE HOTEL

Nayong Pilipino Park, Pasay City, Philippines

July 1995 – February 1997

Trainings / Seminars Attended

436 hrs. Comprehensive Housekeeping Skills Training

BnS Hotelier Training Center Corporation

TESDA ACCREDITATION NO. 081*******

Unit 12 Finlandia St. cor. Galvani St., San Isidro, Makati City

October – December 2010

The Perfect 10! Service and Sales Excellence Techniques Workshop

The Jopet Pedroso Seminars

8th Floor Aurora Tower, Araneta center, Quezon City

March 27 – April 2, 2007

The Perfect 10! Service and Sales Excellence Attitude Workshop

The Jopet Pedroso Seminars

8th Floor Aurora Tower, Araneta center, Quezon City

February 26 – 27, 2007

Service Enhancement Program

The Ultimate Training Specialists

8th Floor Aurora Tower, Araneta center, Quezon City

June 25, 2004

Duties and Responsibilities

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.

Maintain an awareness of all promotions and advertisements.

Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.

Communicate customer requests to management.

Enter all media from register into the tally program.

Maintain orderly appearance of register area and supplies stocked.

Any other tasks as assigned from time to time by any manager.

As a room attendant: Attends to the maintenance and upkeep of all guestrooms and service areas assigned.

Education

POLYTECHNIC UNIVERSITY OF THE PHILIPPINES

Sta. Mesa, Manila

Bachelor in Business Administration Major in Management 1995 - 1999

FRANCISCO HOMES LEARNING ACADEMY

Francisco Homes San Jose Del Monte City of Bulacan

1991 – 1995

Personal Data

Age 33 years old

Birthday February 2, 1978

Status Single

Nationality Filipino

Character References

Available upon request.

Contact this candidate