Assistant Customer Service

VIVIANE JARJOUR

*** *. ****** ******, #**, LA HABRA, CA 90631

PHONE 909-***-****

E-MAIL **********@*******.***

OBJECTIVE

A seasoned professional seeking an Accounting Administrative / Customer Service role where I can utilize my experience as a resourceful problem solver with a full range of office management and accounting experience.

EMPLOYMENT HISTORY

Niagara Water Company – Accounting Assistant - (Apple One) 2011 - 2011

Managed the preparation of office payables for daily bank deposits, including accurate accounting of the deposits

Managed the department files including Excel/Word documents to ensure that all Bills of Lading are accurate for 15 plants

Interacted with various Management and administrative personnel to facilitate the general office responsibilities for the Accounting team while remaining flexible to accommodate a constantly changing environment

Superior Court Of California County of Orange – Office Assistant - (Apple One) 2010 - 2011

Ensured timely daily delivery of all court documentation including traffic and small claims courts

Managed the filing and prioritization of court cases including documentation gathered from various legal sites

Interacted and communicate daily with Judges, Lawyers, and other legal counsel

Acted as the point of contact for approx. 18 courts regarding documentation policies

Opened, sorted, and routed incoming mail, and prepared outgoing mail

Chapman University - Accounting Assistant / Receptionist 2006 – 2009

Managed daily entries of checks / invoices for Accounts Payable

Upload journal entries and created financial reporting for management using internal homegrown database

Liaison / Point of Contacted for Accounting team for scheduling meetings and assisting others with reports / Data Entry

Provided support for Financial Manager, administrative point of contact, and scheduling

Managed inbound phone calls for the Accounting department included 16 phone lines and covered the front desk when needed, kept an accurate log of calls received.

Chapman University – Sr. Department Assistant (Office Team) 2005 – 2006

Distributed payroll checks for all employees for 22 campuses covering 3000+ employees

Matched and distributed Accounts Payable checks, consisting of over 400+ checks bi-weekly

Distributed marketing mail and fliers

Managed orders and inventory for all office supplies

Weir Canyon Honda/Acura – Service and Parts Assistant 2001 - 2005

Controlled the cash flow in the office received by Parts, Service, and Sales departments

Managed the warranties including scheduling appointments and receiving updates from Service department

Managed the phone system which included 10 phone lines and successfully routed calls as necessary

Supervised the cashier desk for Service and Parts departments

In charge of Data Entry for warranty and new automobile information

Mansour Chiropractic Clinic – Chiropractic Therapy Assistant 1999 - 2001

Organizing patient files including x-rays, insurance, and personal contact information

Contacted insurance companies to file claims for our patients, which includes collecting payment and invoicing customers

Acted as an assistant to the therapists which included applying contracting therapy to patients

EDUCATION

Rancho Santiago Community College District Continuing Education – 2009-2010

Medical Billing & Scheduling

North Orange County Community College, Anaheim - 2007

Administrative Assistant Program

Business Management

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