Customer Service Sales

CHARLES AWANDA AWANDA

International House • *** Riverside Drive • New York, NY 10027

Cel 646-***-****

OBJECTIVE

To obtain a Position that will enable me to utilize my Bilingualism, Sales and Customer service.

EDUCATION

City University of New York, Zicklin School of business, Baruch College. New York, NY

Master in Financial Statements Analysis and Securities Valuation.

Relevant Courses: Financial Statements Analysis, Stock Valuation, Bond Valuation, Options valuations.

Catholic University of Central Africa. Yaoundé, Cameroon

Bachelor Managerial Economics 06/2004

Relevant Courses: Business Strategy, Accounting, Economics, International Trade, Quantitative techniques.

CERTIFICATIONS

Series 6 (Investment Company Products/Variable Life Contracts Specialist) Licensed

Series 63 (Uniform Securities Agent State Law Examination) Licensed

New York State Life and Health Insurance Licensed

WORK EXPERIENCE

08/2008-11/2011 Aegis Call Center New York, NY

Insurance sales and Customer Service .

• Answer questions related to Medicare issues from clients all over 50 US states.

• Sold Medicare plans and policies.

• Manage client Relationship.

• Solve customers’ problems related to Billing and enrollment Procedures.

• Conduct plan comparisons for existing and prospective Humana members.

06/2007-12/2007 National Securities Wall Street, New York, NY

Equity Research Analyst Trainee.

• Conducted Due Diligence, Business Analysis and Sector Analysis of companies and industries.

• Performed technical and fundamental analysis to determine stock valuation.

• Handled researched papers, documents and financial reports to help quantitative estimation and analysis of target companies.

• Maintained knowledge of developments, and trends in the fields of business, and finance.

• Handled financial transactions between brokerage firm and bank.

06/2005-04/2007 SAPA Venture Capital Yaoundé, Cameroon

Portfolio Analyst

• Analyzed financial information to produce forecasts of business, industry, and economic conditions for use in making investment decisions.

• Develop Basic Financial Models to improve Portfolio Profitability.

• Actively involved in the Brainstorming sessions for the Launch of the Asia Africa chamber of commerce.

WORKING PERMIT

US Permanent Resident Status-can work without sponsorship for any employer.

SKILLS

Computer: Bloomberg, MS Access, Excel, PowerPoint, and Word.

Languages: Fluent in French and English.

Hobbies: Stock market trends, sport, Chess Game.

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