**** ******* ****, #** • ATLANTA, GA *****
PHONE 404-***-**** • CELL 404-***-****
E-MAIL *******@*******.***
KATHY NEUGES
OBJECTIVE
A challenging position which will effectively utilize my problem solving, network degree, and people skills
PROFESSIONAL EXPERIENCE
INTEGRATED EXCELLENCE, INC
NORCROSS, GA August 2001 – July 2009
Scheduling/Home Services Coordinator
Supervised a team of 2 scheduling coordinators
Managed a high volume of builder construction prewires ($35,000 per month), trims ($25,000 per month), and service with the responsibility of resolving homeowner and sales issues and scheduling prewires, trims, and service for a low voltage wiring company
Worked with Beazer Homes, Pulte Homes in Atlanta, GA & Orlando, FL, KB Home in Atlanta, GA & Jacksonville, FL, DR Horton in Atlanta, GA & Jacksonville, FL, David Weekley Homes in Jacksonville, FL, Venture Homes, McCar Homes, Linger Longer Homes, Connexions in Orlando, FL, and 5 small home builders
Served a liaison between Integrated Excellence Sales and builder construction regarding options sold
Homeowner support in answering questions about the options in their home and scheduling service calls for the security and operations departments
Worked in QuickBooks creating work orders
Reviewed technician pay sheets and expense reports
Obtained permits and called in inspections for builders
NCS LEARN (formerly Computer Curriculum Corporation)
ATLANTA, GA August 1991 – March 2001
Regional Coordinator
Assisted in the design and start up of a new data base(Vantive) in 1998
Managed a high volume of educational software installations in 8 Southeastern states(AL, FL, GA, KY, LA, MS, NC, and SC) with the responsibility for the implementation of the lab software installations for the West Palm Beach School District, Jacksonville, and the Dade County School Districts
Assisted in lab software installations in the Atlanta area in 1999
Coordinated with school district IT personnel to insure correct equipment was purchased and installed for software installation by the field technician
Reviewed technician pay sheets and expense reports
EDUCATION
DeVry University Alpharetta, GA
Network and Communications Management October 1999 – October 2003
SUMMARY OF QUALIFICATIONS
Proficient in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Project, Microsoft Outlook, and Microsoft Visio, QuickBooks, MicroKey database, Type 65 wpm