Analyst

Tan Minh Vu

**** ***** ****** *****  Austin, TX 78758  (512) 554 – 8047

******@*****.***

PROFESSIONAL SUMMARY

Experienced self-starter and goal oriented professional with a track record of consistently meeting and exceeding established goals and objectives related to statistical analysis, quality improvement, and professional training and client relations. Professional with skills in building long-term relationships with all levels of hospital staff and peer organizations, achieving significant results related to promoting organizational growth and staff development, and securing necessary industry-related designations. Experience with data collection process, statistical modeling, and presenting research findings to all level of audiences.

EDUCATION

Master of Science in Health Services Research

Texas State University, San Marcos, TX

Certificate in Biostatistics

Texas State University, San Marcos, TX

Bachelor of Science in Clinical Laboratory Science

Southwest Texas State University (Texas State University), San Marcos, TX

PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS

Operations Management

• Served as a liaison between laboratory and peer organizations by communicating and resolving various day to day operation issues.

• Supported development and implementation of quality improvement functions, ensuring compliance with federal, state and regulatory bodies.

• Managed multidisciplinary task force overseeing development and implementation of new procedures and tested devices to ensure the integrity and quality of programs.

• Wrote and presented research proposals.

Staff and Training Development

• Coordinated various training programs and promoted ongoing professional development and goal setting for staff.

• Applied content through training sessions and assisted with staff training.

• Provided support for successful conflict resolution, training content development, and meeting coordination.

• Achieved high level of customer satisfaction (4.5 out of 5.0 scale)

Tan Minh Vu

9400 Quail Meadow Drive  Austin, TX 78758  (512) 554 – 8047

******@*****.***

PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS, CONTINUED

Computer Skills

• Proficient with Microsoft office applications (Word, Excel, Power Point, Publisher, Photoshop) and Laboratory Information Systems (SunQuest, CPSI, Meditech)

• Proficient with statistical software (SPSS, SAS, Management Scientist , Excel)

• Proficient with computer statistical modeling (i.e. Regression, simulations, and Monte Carlos)

Problem Solving Skills

• Ability to trouble shoot instruments’ problems

• Professional staff training and technical support.

• Knowledge of problem solving techniques in management science from a quantitative approach (i.e. Linear programming, Critical Pathways, Queuing Theory, Inventory model, and simulations)

• Excellent understanding of problem-solving steps, ability to think outside the box (i.e. risk benefit analysis and sensitivity analysis)

WORK HISTORY

Health Data Analyst

SRA International, Inc., April 2007-Present

San Antonio, TX

Research Analyst

Karta Technologies, November 2006 – April 2007

ARL-HRED AMEDD Field Office, Ft. Sam Houston, TX 78234

Medical Technologist (generalist)

Hill Country Memorial Hospital, October 2002 – July 2006

Fredericksburg, TX

Medical Technologist (generalist)

PRN, North Austin Medical Center, June 2002 – June 2003

Austin, TX

Medical Technologist (generalist)

Seton Medical Center, October 2000- December 2002

Austin, TX

CERTIFICATIONS

Medical Technologist MT (ASCP)

Clinical Laboratory Scientist CLS (NCA)

Human Participant Protections Education for Research Teams

PROFESSIONAL ASSOCIATIONS

Associate member (MT) American Society of College Pathologist

Associate member National Society of Clinical Laboratory Scientist

Member-at-large Alamo Chapter Human Factors and Ergonomics Society

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