Productive, Resourceful and Quality Oriented Human Resource Manager looking to continue with 17 years of Human Resources Generalist experience, Bilingual (English/Spanish) providing effective leadership and direction with proven results. Masters Degree in Business Administration
PROFILE OF QUALIFICATIONS
Solid Experience in key HR areas such as:
1.Recruiting and Retention 3.Employment Law 5. Employee Relations 7.Trng & Development
2.Compensation 4. Conflict Resolution 6. Performance Management. 8. HRIS
PROFESSIONAL WORK EXPERIENCE:
Envios El Cid Inc., Glendale, CA 2005-2008
•Successfully Directed the HR operations for two call centers (Glendale CA & Aguascalientes, Mexico).
•Instructed Management team on critical HR issues such as EEO, FMLA, ADA, OSHA, Sexual Harassment prevention training and Immigration issues
•Created, and later translated (English to Spanish) the employee manual for both call centers. This improved employee morale and confidence.
•Partnered with IT department to successfully create internal HRIS
•Successfully trained management on People skills, Communication skills, and Management skills resulting in minimal employee turnover
•Served as mediator between Senior Management and company Board of Directors on employee compensation issues
•Directly participated with Senior Management on budget planning for individual departments and overall company budget projections
•Created and administered mandatory Compliance training and testing programs for all company personnel including senior management.
•Translated manuals, general correspondence, training material and policies and procedures from English to Spanish saving the company thousands of dollars in extra expenses
Home Depot, North Hollywood, CA 2004-2005
Human Resources Manager
•Managed an HR staff of 4 in a store of over 400 employees.
•Trained Department Supervisors on employee evaluations and counseling skills which helped them tremendously with their employees
•Participated at the corporate level in training future store managers on management, communication and people skills.
•Directly managed the interviewing, Orientation, Performance Evaluations and Disciplinary procedures
Learning Tree University, Chatsworth, CA 2003
HR Management Instructor (Evenings)
•Taught two subjects: Employment Law and Recruiting, Orientating and retaining employees.
Earth Corp, San Fernando, Ca (Manufacturing) 2000-2003
Human Resources Manager
•Managed the HR department with a staff of five
•Personally administered all employee orientation briefings for 256 employees
•Trained Management on communication and people skills which are essential for good employee morale
•Provided guidance to supervisors and managers on employee evaluations which serve as valuable tools for employee guidance and orientation
•Trained managers and supervisors on various employment law topics such as FMLA, OSHA, ADA and immigration issues and Sexual Harassment Prevention training
•Assisted senior management on budgeting and planning for upcoming fiscal years
•Interpreted and provided guidance on company policies, procedures and all employee programs.
Government Organization (USMC) LA, CA /Miami, FL and Puerto Rico 1990-2000
.Directly responsible for Southern California and later South Florida and Puerto Rico area recruiting for all Marine Corps Reserve Centers
•Counseled, guided and trained military prior service recruiters on their recruiting duties and responsibilities.
•Provided orientation briefings to large number of Marine personnel on military benefits
•Assisted Company Commanders on assessing their need for additional personnel on key positions
•Directly responsible for area recruiters, their performance and their quotas
•Conducted motivational training which resulted in an increase in job performance and overall morale
Masters Degree in Business Administration
Bachelors Degree in Communication
Human Resource/Recruiting School
Personnel Administration Course
Professional Selling Skills Course
Professional Communications Skills
Outstanding computer skills (Microsoft Word/Excel/PowerPoint/Outlook
Extensive travel experience (World wide)
Extensive experience working with multi-cultures