Eric G. Smith
** **** ******, ***. *** Spring Valley, NY 10977 845-***-**** ***********@***.***
Career Goal: Security Guard
Ethical, reliable, highly motivated security guard dedicated to ensuring the safety of employees and visitors, and providing equipment and real property security; possess a clean New York State Driver License; drug-free; and physically fit.
Summary of Skills:
Strong interpersonal, verbal and written communication skills
Profound ability to resolve customer complaints and concerns
In-depth ability to gather data, compile information and prepare reports
Remarkable ability to understand and follow safety procedures
Excellent ability to detect problems and report information to appropriate personnel
Immense ability to provide protection services to customers, equipment, and real property on site
Education:
NYS SECURITY GUARD LICENSE 100******** SEP 2011
CJ Security Services, Nanuet, NY
Certificate of Completion-8 hour Training Course
CASAC-T 26540 JUL 2011
Narco Freedom Training Institute, Bronx, NY
Certificate of Completion-350 Education & Training Clock Hours
B.S. – BUSINESS MANAGEMENT JAN 2001
Mercy College, Dobbs Ferry, NY
Software Skills:
Proficient in Microsoft Operating Systems Windows 7, Vista, XP/2000, Microsoft Office Suite applications: Word, Excel, Access, PowerPoint, Outlook; A.W.A.R.D.S., Lotus Notes, Adobe Design 7.0 and ACT.
Relevant Experience:
SECURITY GUARD/RECEPTIONIST AUG 2009 – AUG 2010
Northern Metropolitan Home Care, Spring Valley, NY
Patrolled area on foot to insure personal, building, and equipment security; examined doors, windows, parking lot, and emergency exits are secure; provided public assistance, including lockout services and information; immediately responded to security violations, alarms, and other emergency situations; monitored facility for irregularities, such as fire hazards, leaking water pipes and security doors left unlocked; prepared informative reports to update management on all security matters.
Experience:
TREATMENT CASE MANAGER FEB 2011 - PRESENT
NARCO FREEDOM/INDEPENDENCE, BRONX, NY
Administers the client’s intake and assessment process, and orientates client to the program; develops with client a jointly agreed upon personal service plans that reflects the assessment finding goals; monitors client’s progress toward desired outcomes through continuous assessment and evaluation, and updates treatment plans accordingly; meets with client regularly to provide supportive counseling to empower and strengthen client’s ability to become autonomous and make appropriate life decisions. In addition, I manage a caseload of 35 clients.
EMPLOYEE SYSTEMS COORDINATOR AUG 2008 – AUG 2010
GRACE CHURCH COMMUNITY CENTER, WHITE PLAINS, NY
Provided administrative support to the Director of Human Resources/Payroll; managed and updated the Human Resource Information System database; coordinated and processed new employee’s intake paperwork; orientated new employees to department, and explained agency’s policies and procedures; managed and coordinated payroll for 200+ employees; gathered and analyzed statistical data and generated several weekly reports for the Executive Director and Controller.