20 plus years experience Loss Prevention Professional

Eugene Gonzalez

*** ******* ******• Poughkeepsie New York 12601 • 845-***-**** • ********@*******.***

PROFILE

A results-focused and dedicated professional with a proven track record in Executive Security Management at the Corporate Level, Security Operations, as well as Multi and Single Unit Retail Outlet Asset Protection • Excellent investigative skills include the ability to track back information to its source and to quickly detect and resolve internal theft issues • Experienced in dealing with individuals of all levels, cutting across race, cultural, and ethnic lines • Ability to create structure and make quality rational decisions in ambiguous or chaotic environments • Recognized as a highly organized, critical thinking professional who knows how to develop and maintain excellent working relationships with management, staff, outside law enforcement agencies, and the general public.

Pro-Active Loss Prevention ¨ Budget Control ♦ Strategic Planning ♦ Asset Protection ♦ Inventory Control

Staff Management / Training / Development ♦ Creating Safe / Secure Environments ♦ Security Interviewing

Creative Problem Resolution ♦ Creating Positive Staff Enthusiasm ♦ Clear / Concise Written Reports

ACHIEVEMENTS

¨ Instrumental in the creation / refinement of systems, procedures, and programs for retail outlets targeted at reducing overall shrink and adherence to security protocols. This included creation of up-to-date training procedures for both corporate and retail management, and regular follow up to assure policies are being implemented.

¨ Assured proper training was available for all staff members by personally creating security/surveillance and computer training programs. Used modular training programs, set up so that specific training and follow-up action steps could be implemented successfully before, and during, the regular monthly departmental meetings.

¨ Instrumental in the creation and implementation of the awareness programs to heighten the security awareness in the Retail / Outlet divisions.

¨ Developed and implemented the safety program which included but not limited to safety procedures, safety awareness, and safety committee.

¨ Played a key role in new store security planning including selection and implementation of state-of-the-art alarm systems, EAS, CCTV, and key controls.

¨ Successfully managed and closed external and internal theft cases with a financial impact to the organizations.

EXPERIENCE

Movado Group, Inc. - Paramus, N.J. (June 2006 – November 2008)

Corporate Security Manager

* Directly responsible for all aspects of security for 65 Boutiques & Company stores,

three corporate offices, wholesale division and a distribution center for a

luxury watch company with sales in excess of $500M.

* Manage a comprehensive travel security and intelligence program

for salesmen of 8 brands

* Developed and ensure that appropriate security protocols are understood and implemented

* Review, recommend, implement and oversee all policies and procedures relating to the internal and external integrity of the company’s security systems

* Analyze business processes and control expense budget within departmental guidelines

* Oversee the coordination of security activity related to jewelry shows and special events which includes armored car shipments, security officer coverage and procurement of insurance binders to provide asset protection in the event of a loss

* Established policy & procedures as safety officer (new evacuation plans, fire drills, ect.)

* Introduce a comprehensive audit to identify and limit liability

* Designed and implemented formal training programs, raising corporate awareness

resulting in the reduction of company losses, theft, fraud, and personal injury

* Direct and control investigations of allegations made related to theft or fraud.

Saks Fifth Avenue – New York, N.Y. (Feb. 2003 – June 2006)

District Asset Protection Manager

* Coordinates all Asset Protection related functions including but not limited to,

Physical Security, Shortage Control, Reconciliation, Executive Development and

overall compliance policies and procedures in the Connecticut area

* Execute and direct internal and external investigations

* Manage and coordinate all Asset protection training

Asset Protection Manager

* Managed and developed a shortage reduction program for all areas of a flagship store

* Managed and developed department personnel including Assistant Loss Prevention

managers, Store detective, security officer.

* Direct, manage and initiate internal and external investigations including interviewing

regarding employee and vendor acts of dishonesty or fraud

* Accountable for the design and implementation of the shortage awareness programs to

enhance participation and basic awareness

* Coordination of the physical inventory process and management of inventory control

function

* Designed and delivered loss prevention awareness training for all new hire employees

Prada – New York, N.Y. (May 2002 – Feb. 2003)

Loss Prevention Manager

* Responsible for securing and protecting company’s flagship boutique’s assets of

20 million dollars

* Created and implemented a Loss Prevention asset protection program consisting of

audits, cash over/shorts, void reports, departmental audit reviews. Maintained and

developed guidelines and controls in identifying high risk areas

* Accountable for the design and implementation of the shortage awareness programs

to enhance participation and basic awareness

* Responsible for the hiring, coordination and administration of investigators and

guards in internal and external apprehension and surveillance

* Directly manage and conducted all investigations including interviewing regarding

employee and vendor acts of dishonesty or fraud

Gucci – New York, N.Y. (Nov. 1999 - May 2002)

Loss Prevention Manager

* Responsible for securing and protecting company assets for a 55 million dollar,

35,716 square foot Flagship store and corporate offices.

* Over saw five mulit- brand locations in the New York City area. Created and

implemented shortage reduction programs for these locations

* Created and implemented a Loss Prevention asset protection program consisting of

audits, cash over/shorts, void reports, departmental audit reviews. Maintained and

developed guidelines and controls in identifying high risk areas.

* Accountable for the design and implementation of the shortage awareness programs

to enhance participation and basic awareness

* Responsible for the hiring, coordination and administration of investigators and

guards in internal and external apprehension and surveillance

* Directly manage and conducted all investigations including interviewing regarding

employee and vendor acts of dishonesty or fraud

* Accountable for the design, coordinate installation and proper facilitation of security

equipment that includes Alarms, CCTV, Access Control Systems, and Locks

Brooks Brothers -New York, N.Y. (April 1998 – Nov. 1999)

Loss Prevention Manager

* Responsible for securing and protecting company assets for a 55 million dollar, 42,556 square foot Flag ship store and corporate offices

* Created and implemented a Loss Prevention asset protection program consisting of audits, cash over/shorts, void reports, departmental audit reviews. Maintained and developed guidelines and controls in identifying high risk areas.

* Accountable for the design and implementation of the shortage awareness programs to enhance participation and basic awareness.

* Direct store safety programs; update safety standards; organize and issue newsletters on preventive measures.

* Responsible for the hiring, coordination and administration of investigators and guards in internal and external apprehension and surveillance

* Directly manage and conducted all investigations including interviewing regarding

employee and vendor acts of dishonesty or fraud.

Stern’s Department Store -New York, N.Y. (1995 - 1998)

Loss Prevention Manager

* Coordinated, organized and supervised the diverse and detailed aspects of day to day operations of a Security Department

* Formulated and implement Loss Prevention Programs, coordinating and directing the store in their physical protection of merchandise, and compliance programs.

* Directly manage and conducted all investigations regarding employee and vendor acts of dishonesty or fraud.

* Investigate and resolve all major shortage related issues to successful completion.

* Maintained direct responsibility for hiring, training, scheduling and evaluating security staff of 15

* Analyze department productivity and expense control

Bergdorf Goodman -New York, N. Y. (1993 - 1995)

Security Manager

* Coordinated, organized and supervised the diverse and detailed aspects of day to day operations of a Security Department

* Directly responsible for Shortage control

* Analyze department productivity and expense control

* Review and appraises the performance of the Security Department

* Directly responsible for the control, maintenance and reliability of all security equipment and alarms

* Organized and executed daily reports

R.H. Macy’s - New York, N.Y.( 1987-1993)

Assistant Security Manager

* Coordinated, organized and supervised the diverse and detailed aspects day to day operations of a Security Department

* Directly responsible for Shortage control for Herald Square

* Hired, trained and successfully supervised a staff of 125

* Organized and executed daily reports

Operations’ Manager

* Supervised a staff of 75, including sales and technical support personnel

* Organized and executed daily business reports

* Maintained a solid customer / company relationship

EDUCATION

Bachelor of Science in Airway Science Management, Dowling College, Oakdale, New York, June 1991

Wicklander-Zulawski Seminar • Seminar on Impact Supervisory Training • American Express

Credit Card Seminar • Retail Management Skills Training Seminar • The Reid Technique of Interviewing and Interrogation

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