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Customer Service Management

Location:
Chicago, Illinois, 60637, United States
Salary:
11.50/hr
Posted:
March 21, 2011

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Deanna Joiner________________________________________

**** ***** ******** #***

Chicago, IL 60637

(773) ***-****

E-mail: ezip14@r.postjobfree.com

CAREER OBJECTIVE: To obtain a management position within an environment that will allow me to demonstrate my culinary, hospitality, and management skills, and also be a great asset to the company.

WORK EXPERIENCE:

May 2005 – Feb 2011 Shift Supervisor Wendy’s International Chicago, IL

• Managed all shifts

• Trained crew members

• Managed aspects of cash handling procedures with customers and cash drawers

• Provided excellent customer service

• Assisted with in-store promotions sales and maintain stock

May 2005 – May 2007 Prep and Line Cook King and Prince Seafood Corp. Chicago, IL

• Prepared and cooked foods for guests

• Provided customer service

Aug. 2000 – May 2005 Receptionist Passages Alternative Living Programs Chicago, IL

• Assisted parents with children

• Managed multiline switchboard phones

• Performed various office applications such as spreadsheet creations, and database management

• Greeted guests and clients as they entered the facility

SKILLS:

• Crucial knife skills

• Proficient in Microsoft Word, Excel, and PowerPoint

EDUCATION:

Summer 2007 A.A.S., Culinary Arts/Hospitality Management, Lexington College

Sanitation License

References Available Upon Request



Contact this candidate