Software Information Technology

Javier Canessa

*** ***** ***, *** ********, NY **805

Home: 914-***-****

*********@*****.***

Objective

Obtain a full time position in the field of Information Technology to further the development of my career and professional skills.

Education

The College of Westchester, White Plains, NY

Degree: Associate in Applied Science June ‘09

Major: Computer Network Administration

Degree: Bachelor’s of Business Administration June ‘11

Academic Awards: Dean’s List/3 semesters

Skills:

Quickly able to learn and work with new technologies

Excellent team player

Handle multiple priorities and meet tight deadlines

Problem solver/adapt to changes

Work independently if needed so

Troubleshooting office based software and hardware

Hardware: Scanners, Printers, Peripherals, H/W Installation & Configuration, H/W Design, Wi-Fi, Wireless Routers

Software: Microsoft Office Suites 2003/2010, Antivirus Programs, Server/Software Configuration, Windows XP, Vista, Windows 7, system upgrades, Back up restoring data.

Experience:

Sound Shore Medical Center- New Rochelle, NY

Help Desk/Intern, (Oct 2010-Feb 2011) Worked side by side with one of the hospitals network consultant and IT team. Fixed many technical troubleshooting within the entire hospital; including the installation of new programs, slow down, data recoveries, and server/client deployments of software to multiple computers. A help desk ticket system was used to track and prioritize certain issues the users were having in order of the smallest to biggest problem. Answered 20+ calls in a day with help and guidance from the IT Team.

Developed knowledge on how to handle my time when working on sensitive projects.

Learned how to work in a fast paced environment and maintained a positive attitude when things were presented to me.

positive work ethic; and commitment to providing excellent service

setup many computer systems as projects later used as learning facilities for doctors

Contact this candidate