Assistant Administrative

Kathyanne Smith

***-** ***** ****, ********, NY *1422

Cell: 718-***-****

Email:**************@*****.***

Summary

A motivated and dedicated individual who is always ready to achieve goals and surpass expectations. A team player who is always willing to learn from and provide support to others. Experienced in Insurance and general office administrative procedures. Skilled in conducting research and handling confidential matters.

Education

Completed an Administrative Assistant Certificate program with Rutgers University, NJ

Katharine Gibbs School, New York, NY- Legal Executive Assistant Certificate

Aquilla Wyatt Progressive High School, Houston, TX-High School Diploma

Computer and Transferable Skills

• Ability to type 70 w.p.m

• Microsoft Office: Word, Power Point, Outlook, Access

• NOVELL, Datatech, Internet Research PeopleSoft

• Legal document processing using Legal Files, Visions, program

Work Experience

Liberty Mutual-legal office Martyn Toher & Martyn Mineola, NY January 2009 to Present

Administrative Support Assistant

• Ensure case is settled and paid before processing and closing files

• Perform receptionist duties, handling and directing incoming calls

• Input and index all legal correspondence in the Legal Files program for review by attorneys

• Maintain attorneys calendar and actively assist attorney by identifying issues of importance which requires attorney’s response and immediate attention.

• Organize sort, and distribute mails and files to attorneys

• Prepare copies of answers, medicals and affirmations for service by the Legal Coordinator

Analyst March 2008 to May 2008

Temporary assignment with Forrest Solutions, New York, New York

• Analyzed and coded invoices according to vendor category

• Screened and distributed emails to respective recipients

• Prepared client correspondence requesting corrected billing information

• Developed spreadsheet lists to retain client profiles

• Maintained digital email box

• Performed clerical duties such as scanning, faxing, filing and copying

Underwriting Assistant June 1993 to July 2000

Capital Insurance Co. San Fernando, Trinidad

• Opened new applications in the system and input all data related to new clients

• Handled walk-in inquiries from the public and telephone inquiries

• Requested documents from the insured

• Closed accounts and cancelled policies upon client’s request

• Prepared renewal notices reminding customer of expiration dates

• Maintained and updated client’s database and monitored system for any changes

Office Assistant

• Letters: Drafted, proofread, typed letters, memos and other correspondence

• Filing: Organized files in alphabetical, numerical and chronological order.

• Phone coverage, took messages and directed calls to appropriate departments.

• Executed and performed huge volumes of data entry.

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